Sales Engineer

Build your future with Sovos. If you’re seeking a career where innovation meets impact, you’ve come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever‑changing regulatory landscape. At Sovos, we’re dedicated to more than just solving compliance challenges – we’re committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose‑built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes.

The Work You’ll Do: The Sales Engineer will work with the Direct Sales and Alliance teams to provide technical support during the sales cycle for our relevant solutions within Sovos’ Indirect Tax Technology Suite (ITTS). The Sales Engineer acts as the bridge between sales and product, professional services & support, utilizing technical expertise to support the sales team and deliver solutions that meet customer needs. The Sales Engineer will be adept at leveraging technical expertise to deliver innovative solutions, ensuring a seamless integration of product offerings with client needs. This role possesses strong communication skills, enabling effective cross‑functional collaboration and the successful execution of complex sales initiatives. Known for developing robust sales strategies, conducting impactful product demonstrations, and providing comprehensive technical support to both clients and internal sales teams. The Senior Sales Engineer will report to the Sales Engineering Manager – Europe.

More specifically you will:

• Provide superior domain expertise around ITTS solutions
• Maintain expert level understanding of functionality and technical architecture of our products
• Assist in the client discovery process to help uncover unforeseen challenges and desired solution architecture
• Conduct reviews of discovery questionnaires to ensure customer landscape knowledge is documented and any other sales opportunities are identified
• Develop a firm understanding of customer needs, pain points, and requirements around the ITTS and align Sovos solutions to fulfil those needs
• Work closely with Sovos’ Sales to conduct sales and solutions presentations
• Collaborate with Professional Services and product functions to ensure a successful onboarding post sale
• Maintain and continually improve demonstration capabilities to present a compelling narrative of the key features and benefits of Sovos solutions
• Conduct in‑depth technical presentations and product demonstrations to prospects and clients
• Act with integrity and demonstrate ethical behaviour in all matters with all stakeholders
• Take full responsibility for ensuring internal and external customer satisfaction
• Demonstrate a high degree of self‑awareness and commitment to personal development and learning
• Focus on process improvement, adept at optimising sales workflows and driving efficiency to enhance revenue growth and customer satisfaction
• Develop and lead training sessions both within and outside the Sales Engineer department
• Serve as a subject matter expert surrounding the creation of RFP and RFI responses for prospective new clients

What We Need From You:

• Bachelor’s in related field, or equivalent combination of experience and education
• Minimum 1 year of Sales Engineer experience or equivalent
• Ability to be strategic towards business outcomes as well as manage and handle day‑to‑day details and deadlines
• Strong team orientation with a history of working collaboratively in a fast paced environment
• Ability to manage multiple projects at once and prioritise activities
• Thorough knowledge of MS Office software including Excel, Word, & Power Point
• Well‑developed business ethics and the ability to maintain a high level of discretion
• Self‑motivated and strong drive to succeed
• Solid knowledge on different communication protocols (APIs, SFTP, AS2 etc.) as well as different delivery formats (IDOC, EDIFACT, XML, UBL etc.)
• Excellent verbal and written communication skills in English. Multiple language skills preferred
• Moderate travel required for client meetings, trade shows, Sovos Events, and special projects

Essential Job Functions:

• Interact effectively with teammates, colleagues and customers
• Comprehend and communicate complex concepts
• Concentrate, analyse and resolve complex problems
• Utilise technology (phone systems, computer hardware and software applications) to fulfil work requirements

What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team, Bi‑Weekly Meeting Free Days, Mentoring Programs, Globally recognised Training and Development programs.

Company Background: Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose‑built for always‑on compliance capabilities, our scalable IT‑driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud‑based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.