Sales Engineer (Indirect Tax Suite) in London

Join to apply for the Sales Engineer (Indirect Tax Suite) role at Sovos Latinoamérica. The Sales Engineer will work with the Direct Sales and Alliance teams to provide technical support during the sales cycle for Sovos' Indirect Tax Technology Suite (ITTS). The Sales Engineer acts as the bridge between sales and product, professional services & support, utilizing technical expertise to support the sales team and deliver solutions that meet customer needs. The Senior Sales Engineer will report to the Sales Engineering Manager – Europe.

The Work You'll Do

• Provide superior domain expertise around ITTS solutions
• Maintain expert level understanding of functionality and technical architecture of our products
• Assist in the client discovery process to help uncover unforeseen challenges and desired solution architecture. Also conduct reviews of discovery questionnaires to ensure customer landscape knowledge is documented and any other sales opportunities are identified
• Develop a firm understanding of customer needs, pain points, and requirements around the ITTS and align Sovos solutions to fulfill the needs and requirements to eliminate the pain
• Work closely with Sovos' Sales to conduct sales and solutions presentations
• Collaborate with Professional Services and product functions to ensure a successful onboarding post sale
• Maintain and continually improve demonstration capabilities in order to present to customers a compelling and coherent narrative as to the key features and benefits of Sovos solutions
• Conduct in-depth technical presentations and product demonstrations to prospects and clients
• Act with integrity and demonstrate ethical behavior in all matters with all stakeholders
• Take full responsibility for ensuring internal and external customer satisfaction
• Demonstrate a high degree of self-awareness and commitment to personal development and learning
• Focus on process improvement, adept at optimizing sales workflows and driving efficiency to enhance revenue growth and customer satisfaction
• Develop and lead training sessions both within and outside the Sales Engineer department
• Serve as a subject matter expert surrounding the creation of RFP and RFI responses for prospective new clients

What We Need From You

• Bachelor's in related field, or equivalent combination of experience and education
• Minimum 1 year of Sales Engineer experience or equivalent
• Ability to be strategic towards business outcomes as well as manage and handle day-to-day details and deadlines
• Strong team orientation with a history of working collaboratively in a fast paced environment
• Ability to manage multiple projects at once and prioritise activities
• Thorough knowledge of MS Office software including Excel, Word, and PowerPoint
• Well-developed business ethics and the ability to maintain a high level of discretion
• Self-motivated and strong drive to succeed
• Solid knowledge on different communication protocols (e.g. APIs, SFTP, AS2, etc.) as well as different delivery formats (e.g. IDOC, EDIFACT, XML, UBL, etc.)
• Excellent verbal and written communication skills in English
• Multiple language skills preferred
• Moderate travel required for client meetings, trade shows, Sovos Events, and special projects

Essential Job Functions:

• Interact effectively with teammates, colleagues and customers
• Comprehend and communicate complex concepts
• Concentrate, analyse and resolve complex problems
• Utilise technology (e.g. phone systems, computer hardware and software applications) to fulfil work requirements

What Does Sovos Offer You?

The tools to enhance your life — because we want you to enjoy your life outside of work and inside. An opportunity to work with a global team. Bi-Weekly Meeting Free Days. Mentoring Programs. Globally recognised Training and Development programs.

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates.