Compliance Services Associate - Registrations (FTC) in Brighton

Build Your Future with Sovos. If you’re seeking a career where innovation meets impact, you’ve come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape.

At Sovos, we’re dedicated to more than just solving compliance challenges; we are committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes.

The Work You’ll Do: The Registrations Team is responsible for ensuring our clients are successfully onboarded into Sovos Compliance Teams and registrations are obtained with the relevant authorities throughout Europe. The Compliance Services Associate will be responsible for supporting our clients throughout the registration process (for both VAT & IPT), collating all information required and ensuring clients have a good understanding of requirements and process.

• Work closely with Sales and Customer Success to provide a seamless transition from Sales into Compliance.
• Maintain open lines of communication & momentum with clients to ensure information required is obtained at the earliest opportunity.
• Monitor and regularly update systems, clients and relevant revenue authorities throughout the registration process.
• Ensure documents are prepared accurately and registrations are submitted in a timely manner.
• Work with Compliance to ensure clear timely handovers happen once a tax registration number is received.
• Liaise with colleagues, tax authorities and agents to resolve queries relating to the clients registration(s).
• Work proactively to mitigate risk of registrations stalling.
• Support colleagues with internal queries.
• Track the individual country registration process for each country where Sovos Compliance Services operates.
• Work with documentation specialists to ensure ongoing maintenance of Country Registration Manuals and relevant support document templates, updating them when necessary.
• Perform other duties and special projects as assigned.

What We Need From You:

• Administration Experience, ideally in a Customer Facing role, is a plus.
• Excellent Organisational Skills with the ability to manage workload with multiple tasks running concurrently.
• Excellent Communication skills with the ability to clearly communicate complex process and document requirements to customers.
• Confident writing emails for different recipients as well as confident calling customers to request updates, share information and advise on delays or changes to the process.
• Able to confidently deliver difficult messages or information to customers.
• High attention to detail is required to ensure all registration documentation is completed to a high standard without errors.
• Time Management with the ability to adapt priorities as new tasks are added and consider impact if a task is not completed.
• Comfortable working in a fast-paced environment and working to meet internal and external deadlines and demands.
• Clear and professional written and verbal communication skills in English is mandatory, additional languages are a bonus.
• Willingness to learn and adapt to AI-powered tools and evolving compliance processes.

Our Hiring Process:

• Pre-employment Assessment – an online assessment to help us understand your skills and approach to problem-solving.
• Automated Video HR Interview – a chance for us to learn more about your background, motivations, and what you are looking for in your next role.
• Department Interview – a conversation with the team you may join, focusing on collaboration, learning potential, and how you would contribute to our day-to-day operations.

What Does Sovos Offer You?

• An opportunity to work with a global team.
• Bi-Weekly Meeting Free Days!
• Mentoring Programs.
• Globally recognised Training and Development programs.

Company Background: Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape.

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.