At a Glance
- Tasks: Manage patient appointments, greet visitors, and support the healthcare team.
- Company: Join a friendly GP practice dedicated to patient care and staff well-being.
- Benefits: Flexible hours, supportive environment, and a chance to make a difference.
- Why this job: Be the first point of contact for patients and help them navigate their healthcare journey.
- Qualifications: Experience in a team and familiarity with GP practice operations preferred.
- Other info: Great opportunity for personal growth in a busy, dynamic setting.
The predicted salary is between 24000 - 36000 Β£ per year.
Princes Park Health Centre (Sovereign Practice) is looking for a part time, experienced receptionist to work in our busy GP practice.
Main duties of the job
- To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
- Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
- To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
About us
Princes Park Health Centre (Sovereign Practice) is situated next to Princes Park. The practice has 14,500 patients registered at the surgery. The practice has 5 GP Partners, 7 GPs, a large nursing team, and a team of administrative staff. We aim to provide a proactive, patient centred healthcare service and take pride in everything we do. Staff well-being is paramount.
Job responsibilities
- Maintain and monitor the practice appointment system.
- Process personal, telephone and e-requests for appointments.
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately.
- Signpost patients to the correct service.
- Initiating contact with and responding to requests from patients, team members and external agencies.
- Clinically code data on EMIS.
- Photocopy documentation as required.
- Data entry of new and temporary registrations and relevant patient information as required.
- Input data into patients' healthcare records as necessary.
- Summarise patient records when required.
- Manage all queries as necessary in an efficient manner.
- Carry out system searches as requested.
- Maintain a clean, tidy, effective working area at all times.
- Monitor and maintain the reception area and notice boards.
- Support all clinical staff with general tasks as requested.
Person Specification
Experience
- Experience of working as part of a team.
- Experience of working in a GP practice.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP receptionist in Eastbourne employer: Sovereign Practice
Contact Detail:
Sovereign Practice Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land GP receptionist in Eastbourne
β¨Tip Number 1
Get to know the practice! Research Princes Park Health Centre and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or other platforms. They can provide insider tips about the practice and might even give you a heads-up about upcoming opportunities.
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to reception duties, patient interaction, and teamwork. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre proactive and tech-savvy, which is a great trait for a GP receptionist!
We think you need these skills to ace GP receptionist in Eastbourne
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in a GP practice or similar roles. We want to see how your skills match the job description, so donβt be shy about showcasing your relevant experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about working at Princes Park Health Centre and how you can contribute to our patient-centred approach. Keep it friendly and professional!
Showcase Your Team Spirit: Since we value teamwork, mention any experiences where youβve successfully collaborated with others. Whether itβs in a previous job or during your studies, let us know how you work well with a multidisciplinary team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sovereign Practice
β¨Know the Practice Inside Out
Before your interview, take some time to research Princes Park Health Centre. Familiarise yourself with their values, services, and the patient demographic. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
β¨Showcase Your Communication Skills
As a GP receptionist, you'll be the first point of contact for patients. During the interview, highlight your communication skills by providing examples of how you've effectively managed patient queries or resolved conflicts in previous roles. This will demonstrate your ability to handle the busy environment.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to manage multiple tasks or deal with difficult patients. Prepare concise stories that showcase your skills in prioritising tasks and maintaining professionalism under pressure.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, the practice's approach to patient care, or any upcoming initiatives. This shows your enthusiasm for the role and helps you gauge if the practice is the right fit for you.