Salary: £32,000.00 - £40,000.00 Per year
Job Description
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you’ll need:
- Ideally, you’ll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
- Experience of dealing with challenging behaviour and resolving conflict
- Strong communication skills with previous experience of working with customers in a demanding environment
- The ability to be self‑motivated and highly organised
- Strong IT skills including MS Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
This is a hybrid role where you’ll work from the comfort of your own home, the Newbury office and out with our customers. The role is permanent, and you’ll be working full time. You’ll need a full UK driving licence and access to your own car, as the role involves visiting customers.
Benefits
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/paternity/adoption pay
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
Please note a Basic DBS check will be undertaken for the successful candidate.
Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Working for us is so much more than just a job. Whatever you role, you'll help us provide homes and services for those who need them - and make a real difference to people’s lives
#J-18808-Ljbffr
Anti-Social Behaviour Officer in Thatcham employer: Sovereign Network Group
At Sovereign Network Group, we pride ourselves on being an excellent employer, offering a supportive work culture where your health and safety is paramount. With competitive salaries, generous benefits including 25 days holiday plus bank holidays, and opportunities for personal growth, you will find meaningful work that truly makes a difference in the community. Join our dedicated team in Wiltshire and enjoy the unique advantage of a company van and fuel card, ensuring you can focus on delivering quality homes without financial worry.