Property Services Scheduler & Resident Support Coordinator

Property Services Scheduler & Resident Support Coordinator

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Sovereign Network Group

At a Glance

  • Tasks: Coordinate work orders and schedule maintenance for timely repairs.
  • Company: Join Sovereign Network Group, a leader in property services.
  • Benefits: Enjoy flexible holidays and a generous pension scheme.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Make a difference in residents' lives through efficient support.
  • Qualifications: Strong admin skills and customer service focus required.

The predicted salary is between 30000 - 40000 £ per year.

Sovereign Network Group is seeking a Coordinator for their Property Services division at the Basingstoke Head Office. This role involves efficiently receiving work orders and scheduling work diaries for trades employees to ensure timely repairs and maintenance for residents.

The ideal candidate will have solid administration experience, an understanding of building maintenance terminology, and a strong customer service focus.

Attractive benefits include holiday flexibilities and a generous pension scheme.

Property Services Scheduler & Resident Support Coordinator employer: Sovereign Network Group

Sovereign Network Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Basingstoke, the company provides attractive benefits such as flexible holiday options and a generous pension scheme, making it an ideal place for those seeking meaningful and rewarding employment in property services.

Sovereign Network Group

Contact Details:

Sovereign Network Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Property Services Scheduler & Resident Support Coordinator

Tip Number 1

Get to know the company! Research Sovereign Network Group and their Property Services division. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to scheduling, administration, and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.

Tip Number 3

Show off your skills! Bring examples of your previous work experience that highlight your administration skills and understanding of building maintenance terminology. This will demonstrate your capability to handle the responsibilities of the Property Services Scheduler role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Property Services Scheduler & Resident Support Coordinator

Administration Experience
Work Order Management
Scheduling Skills
Building Maintenance Terminology
Customer Service Focus
Time Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your administration experience and any relevant skills related to property services. We want to see how your background aligns with the role of a Scheduler & Resident Support Coordinator.

Showcase Customer Service Skills:Since this role has a strong customer service focus, include examples of how you've provided excellent support in previous positions. We love to see candidates who can connect with residents and understand their needs.

Use Building Maintenance Terminology:Familiarise yourself with common building maintenance terms and incorporate them into your application. This shows us that you have a grasp of the industry and can communicate effectively with trades employees.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Sovereign Network Group

Know Your Stuff

Make sure you brush up on building maintenance terminology before the interview. Understanding the lingo will not only help you answer questions more confidently but also show that you're genuinely interested in the role.

Show Off Your Admin Skills

Prepare examples from your past experience that highlight your solid administration skills. Think about times when you efficiently managed schedules or handled multiple tasks at once, as this will resonate well with what they're looking for.

Customer Service is Key

Since the role involves resident support, be ready to discuss your customer service experience. Share specific instances where you went above and beyond to assist a customer, as this will demonstrate your strong focus on service.

Ask Smart Questions

Prepare thoughtful questions about the Property Services division and their approach to scheduling and repairs. This shows that you're engaged and serious about how you can contribute to their team.