At a Glance
- Tasks: Lead a team to deliver high-quality property maintenance and improvements for affordable homes.
- Company: Join a leading Housing Association dedicated to providing good, affordable homes.
- Benefits: Competitive salary, health and safety focus, and opportunities for professional growth.
- Other info: Dynamic role with travel involved and a commitment to customer satisfaction.
- Why this job: Make a real difference in people's lives by improving their homes and communities.
- Qualifications: Experience in managing maintenance teams and knowledge of health and safety legislation.
The predicted salary is between 40000 - 50000 £ per year.
As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in an environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.
We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team covering the Oxfordshire area.
The role involves reporting into the Operations Manager, delivering customer centric, high quality, value for money property maintenance and improvements to our customers' homes through a team of circa 12+ in-house trades and external contractors across your locality. You’ll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs Works services.
As a manager, you’ll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback. You’ll also be responsible for:
- Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
- Maintaining high quality data within the property systems
- Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
- Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
- Engaging and working with residents and groups to develop co-created services
What you’ll need:
To be successful in this role you will need:
- Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
- Demonstrable knowledge of planning the delivery of workstreams in a customer focussed environment
- Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
- Ability to operate with commercial acumen
- Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
- Proficient use of Microsoft Office suite with Intermediate or advanced Excel skills
There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.
Maintenance Manager employer: Sovereign Network Group
SNG is an exceptional employer dedicated to providing good, affordable homes while prioritising the health and safety of its employees. With a strong commitment to employee growth and development, SNG fosters a collaborative work culture where your contributions directly impact the community. Joining our Property Services Team in Oxfordshire means being part of a forward-thinking organisation that values customer-centric service and offers unique opportunities to make a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sectors. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching SNG and understanding our mission. Think about how your experience aligns with our goals of providing affordable homes and maintaining high standards. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your management style and how you handle challenges in property maintenance. The more comfortable you are talking about your skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining SNG and contributing to our mission of creating better living spaces.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Manager role. Highlight your experience managing teams and delivering maintenance services, as well as any relevant health and safety knowledge. We want to see how your skills align with our mission of providing good, affordable homes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property maintenance and how you can contribute to our goal of improving customer homes. Be sure to mention your understanding of customer-centric service delivery.
Showcase Your Achievements:When detailing your experience, don’t just list your duties—show us what you've achieved! Use specific examples that demonstrate your ability to manage budgets, lead teams, and ensure compliance with health and safety regulations. Numbers and outcomes speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Property Services Team.
How to prepare for a job interview at Sovereign Network Group
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and the specific services SNG provides. Familiarise yourself with their Homes and Place Standard, as well as any recent projects or initiatives they've undertaken. This will show that you're genuinely interested in the role and understand the company's mission.
✨Showcase Your Leadership Skills
As a Maintenance Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you set clear expectations and provided feedback. Highlight any experience you have in engaging with residents and co-creating services.
✨Be Budget Savvy
Since you'll need to plan and track budgets, come prepared to discuss your experience with financial management. Think of specific instances where you successfully forecasted income and expenditure, and how you ensured value for money in your previous roles. This will show that you can handle the financial aspects of the job effectively.
✨Health and Safety First
Given the importance of health and safety in this role, be ready to talk about your knowledge of relevant legislation and how you've implemented safe working practices in the past. Share examples of how you've maintained compliance and ensured the safety of your team and customers, as this will be a key part of your responsibilities.
