Coordinator - Property Services (Part Time Contract) in London
Coordinator - Property Services (Part Time Contract)

Coordinator - Property Services (Part Time Contract) in London

London Part-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Coordinate repairs and maintenance, manage schedules, and liaise with trades and residents.
  • Company: Join a dynamic team at Sovereign and Network Homes, committed to community impact.
  • Benefits: Flexible part-time hours, supportive work environment, and opportunities for personal growth.
  • Why this job: Make a difference in people's lives while developing your organisational and customer service skills.
  • Qualifications: Experience in administration and a passion for helping others is essential.
  • Other info: Be part of a collaborative team focused on delivering excellent service.

The predicted salary is between 13 - 16 £ per hour.

Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role? We are currently looking for a Part Time Coordinator to join our fast paced operations support Team, working in our Property Services division in our Blandford Office on a 12 month Fixed Term Basis. The working hours will be 16 hours per week, with flexibility regarding days and hours.

Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You will enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.

Responsibilities
  • Deliver the right outcome for our customer
  • Provide a first point of contact within your area for business partners
  • Assist in complaint and query resolution
  • Manage a diary and bookings schedule for the team
  • Complete required administration tasks
  • Seek opportunities to improve performance and offer solutions
  • Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders
Qualifications
  • Solid experience in administration within a busy customer focused role
  • Some understanding of building maintenance terminology preferred
  • Experience of using several different computer systems
  • Ability to manage your own workload
  • Strong customer service focus & confident telephone manner
  • The ability to think quickly and clearly and work well under pressure
  • Empathy and a passion for helping people

As someone committed to customer service, you will work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

About Sovereign and Network Homes: It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG. Together we provide over 85,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations.

Coordinator - Property Services (Part Time Contract) in London employer: Sovereign Network Group

Sovereign and Network Homes is an excellent employer, offering a supportive work culture that prioritises customer service and employee development. As part of our Property Services division in Blandford, you will enjoy flexible working hours and the opportunity to make a meaningful impact in the community by ensuring residents receive timely repairs and maintenance. We are committed to fostering strong relationships within our team and providing growth opportunities for all employees.
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Contact Detail:

Sovereign Network Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Coordinator - Property Services (Part Time Contract) in London

✨Tip Number 1

Get to know the company! Research Sovereign and Network Homes, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role involves liaising with trade staff and residents, being able to communicate clearly and confidently is key. Try mock interviews with friends or family to get comfortable.

✨Tip Number 3

Show off your organisational skills! Prepare examples of how you've managed schedules or handled multiple tasks in previous roles. This will demonstrate your ability to thrive in a busy environment like the Property Services division.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team at StudySmarter.

We think you need these skills to ace Coordinator - Property Services (Part Time Contract) in London

Organisational Skills
Customer Service
Communication Skills
Diary Management
Administration Skills
Problem-Solving Skills
Time Management
Building Maintenance Terminology
Computer Systems Proficiency
Ability to Work Under Pressure
Empathy
Relationship Building

Some tips for your application 🫡

Show Off Your Organisational Skills: Make sure to highlight your ability to manage schedules and workloads effectively. We want to see how you can keep things running smoothly, especially in a busy environment like ours!

Customer Service is Key: Since this role is all about providing excellent service, share examples of how you've gone above and beyond for customers in the past. We love to see that passion for helping people shine through!

Tailor Your Application: Don’t just send a generic application! Make it specific to the Coordinator role by using keywords from the job description. This shows us you’ve done your homework and are genuinely interested in joining our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!

How to prepare for a job interview at Sovereign Network Group

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Coordinator in Property Services. Familiarise yourself with terms related to building maintenance and the specific tasks mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since this role is heavily focused on customer service, prepare examples from your past experiences where you've successfully resolved complaints or queries. Highlight your ability to empathise with customers and how you’ve gone the extra mile to ensure their satisfaction.

✨Demonstrate Your Organisational Skills

As a Coordinator, managing schedules and diaries is key. Be ready to discuss how you prioritise tasks and manage your workload effectively. You could even mention any tools or systems you’ve used in the past to keep things organised, which will show you’re proactive and detail-oriented.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

Coordinator - Property Services (Part Time Contract) in London
Sovereign Network Group
Location: London
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