At a Glance
- Tasks: Resolve latent defects and enhance customer care by liaising with stakeholders.
- Company: Join Sovereign Network Group, a leader in customer service excellence.
- Benefits: Enjoy 25 days holiday, matched pension scheme, and optional private medical cover.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
- Why this job: Make a real difference in customer experience while utilising your construction knowledge.
- Qualifications: Detail-oriented with strong customer service skills and construction technology knowledge.
The predicted salary is between 40000 - 50000 £ per year.
Sovereign Network Group is seeking a Latent Defects Manager to enhance customer care service by resolving latent defects. You will liaise with stakeholders to diagnose issues and maintain an excellent customer experience.
Your role includes detailed reporting, reviewing designs, and monitoring contractors. Ideal candidates will have a strong focus on customer service, be detail-oriented, and possess knowledge of construction technology.
Benefits include 25 days holiday, matched pension scheme, and optional private medical cover.
Latent Defects & Warranty Manager employer: Sovereign Network Group
Sovereign Network Group is an exceptional employer that prioritises customer care and employee development, making it a rewarding place to work as a Latent Defects & Warranty Manager. With a strong focus on collaboration and stakeholder engagement, employees benefit from a supportive work culture, generous holiday allowance, and a matched pension scheme, all while contributing to enhancing customer experiences in the construction sector.
