At a Glance
- Tasks: Lead a team to manage and enhance income recovery services for customer accounts.
- Company: Sovereign Network Group, dedicated to community service in Exeter.
- Benefits: Hybrid working model, fostering work-life balance and collaboration.
- Other info: Join a supportive team focused on improving customer satisfaction.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in social housing income recovery and strong leadership abilities.
The predicted salary is between 35000 - 45000 € per year.
Sovereign Network Group in Exeter is seeking an Income Manager to manage and deliver the income recovery service. The role will lead a team, using data-driven approaches to improve service delivery and customer satisfaction.
Essential qualities include:
- Experience in social housing income recovery
- Strong leadership skills
- The ability to work collaboratively
The position offers hybrid working with a minimum of 2 office days per week, contributing to a vital service across the community.
Income Manager: Lead Customer Accounts (Hybrid, Exeter) employer: Sovereign Network Group
Sovereign Network Group is an exceptional employer, offering a dynamic work culture that prioritises collaboration and community impact. With a focus on employee growth, the Income Manager role provides opportunities to lead a dedicated team while utilising data-driven strategies to enhance service delivery. The hybrid working model allows for flexibility, making it an ideal workplace for those seeking meaningful and rewarding employment in Exeter.
StudySmarter Expert Advice🤫
We think this is how you could land Income Manager: Lead Customer Accounts (Hybrid, Exeter)
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work at Sovereign Network Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams to success in income recovery. We want to see how you can inspire and motivate others.
✨Tip Number 3
Be data-savvy! Brush up on your data-driven decision-making skills. Prepare to discuss how you've used data to improve service delivery and customer satisfaction in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Income Manager: Lead Customer Accounts (Hybrid, Exeter)
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in social housing income recovery. We want to see how your background aligns with the role, so don’t hold back on those relevant achievements!
Leadership Skills Matter:Since this role involves leading a team, let us know about your leadership style and any successful projects you've managed. We love to see how you can inspire and motivate others!
Data-Driven Approach:Emphasise your ability to use data to improve service delivery. Share examples of how you've used data to make decisions or enhance customer satisfaction in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sovereign Network Group
✨Know Your Numbers
As an Income Manager, you'll be dealing with data-driven approaches. Brush up on relevant metrics and statistics related to income recovery in social housing. Be ready to discuss how you've used data to improve service delivery in your previous roles.
✨Showcase Leadership Experience
This role requires strong leadership skills. Prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you motivated your team to achieve goals, especially in a customer-focused environment.
✨Collaborative Spirit
Collaboration is key in this position. Be prepared to talk about times when you worked with other departments or teams to enhance customer satisfaction. Highlight your ability to build relationships and work towards common goals.
✨Embrace the Hybrid Model
Since the role offers hybrid working, express your comfort with this model. Discuss how you manage your time effectively between office and remote work, ensuring that productivity and team communication remain high.
