At a Glance
- Tasks: Join our Housing Team to tackle anti-social behaviour and build safer communities.
- Company: Sovereign Network Group, committed to inclusion and community impact.
- Benefits: 25 days holiday, flexible benefits, wellbeing days, and generous pension scheme.
- Other info: Hybrid role with excellent career growth opportunities and a focus on wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
The predicted salary is between 32000 - 40000 £ per year.
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Devon, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
- Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
- Experience of dealing with challenging behaviour and resolving conflict.
- Strong communication skills with previous experience of working with customers in a demanding environment.
- The ability to be self-motivated and highly organised.
- Strong IT skills including MS Office.
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies.
What you need to know:
This is a hybrid role where you'll work from the comfort of your own home, the Exeter office and out with our customers. The role is permanent, and you'll be working full time. You'll need a full UK driving licence and access to your own car, as the role involves visiting customers.
If you are looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days).
- Chance to buy or sell holiday as part of our flexible benefits package.
- 3 additional wellbeing days and 2 paid volunteering days.
- Generous matched pension scheme up to 12% and Life cover at 4x salary.
- Enhanced maternity/paternity/adoption pay.
- Options for private medical insurance, dental insurance and critical illness cover.
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service.
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Please note a Basic DBS check will be undertaken for the successful candidate.
Anti-Social Behaviour Officer in Exeter employer: Sovereign Network Group
Sovereign Network Group is an excellent employer, offering a dynamic work culture that values flexibility and collaboration, with the opportunity to work from home while still engaging with colleagues in the office. Employees benefit from a generous holiday allowance, a matched pension scheme, and tailored benefits options, all designed to support personal and professional growth in the vibrant locations of Basingstoke or Greenham. Join us to be part of a forward-thinking team where your analytical skills will directly influence investment strategies and contribute to meaningful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Anti-Social Behaviour Officer in Exeter
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Sovereign Network Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Sovereign Network Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Anti-Social Behaviour Officer in Exeter
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Sovereign Network Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Sovereign Network Group
✨Get to Know Public Sector Values
Before your interview with Sovereign Network Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Sovereign Network Group.
