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- Tasks: Coordinate repairs and maintenance, scheduling work for trades staff and liaising with residents.
- Company: Join a dynamic team at Sovereign Network Group, committed to excellent customer service.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension scheme.
- Why this job: Make a real difference by helping residents and ensuring smooth operations.
- Qualifications: Experience in administration and strong customer service skills required.
- Other info: Inclusive workplace that values diverse talent and offers great career growth.
The predicted salary is between 30000 - 42000 £ per year.
Coordinator – Property Services page is loaded## Coordinator – Property Serviceslocations: Ryde, Isle of Wighttime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: April 29, 2026 (11 days left to apply)job requisition id: JR38**Salary:**£25,936.00 – £30,000.00 Per yearWe are currently looking for a**Coordinator**to join our fast paced operations support Team, working in our Property Services division in our **Ryde Office** on a **12 month Fixed Term Basis.****About Sovereign Network Group (SNG)**SNG provides over 85,000 homes and invest in communities across London and the South of England – our purpose, to provide quality affordable homes and places that people love for generations.**The Role**Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You\’ll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about theirscheduled repair and maintenance works.* Responsible to deliver the right outcome for our customer* Provide a first point of contact within your area for business partners* Assist in complaint and query resolution* To manage a diary and bookings schedule for the team* Complete required administration tasks* Seek opportunities to improve performance and offer solutions* Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders**What we look for*** Solid experience in administration within a busy customer focused role* Some understanding of building maintenance terminology preferred* Experience of using several different computer systems* Ability to manage your own workload* Strong customer service focus & confident telephone manner* The ability to think quickly and clearly and work well under pressure* Empathy and a passion for helping people* As someone committed to customer service, you\’ll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors**We have some great benefits at SNG, including:*** 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)* Chance to buy or sell holiday as part of our flexible benefits package* 3 additional wellbeing days and 2 paid volunteering days* Generous matched pension scheme up to 12% and Life cover at 4x salary* Enhanced maternity/paternity/adoption pay* Options for private medical insurance, dental insurance and critical illness cover* Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceOur purpose is to provide good, affordable homes that are the foundation for a better life – and our vision is thriving communities, over generations.We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.Working for us is so much more than just a job. Whatever your role, you\’ll help us provide homes and services for those who need them – and make a real difference to people’s lives### Our benefits #J-18808-Ljbffr
Coordinator - Property Services employer: Sovereign Network Group
Contact Detail:
Sovereign Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator - Property Services
✨Tip Number 1
Get to know the company! Research Sovereign Network Group and their Property Services division. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with trade staff and residents, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your organisational skills! Prepare examples from your past experiences where you've successfully managed schedules or resolved customer queries. This will demonstrate your ability to handle the busy nature of the role effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar as they make their decision.
We think you need these skills to ace Coordinator - Property Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in administration and customer service. We want to see how your skills match the role of Coordinator in Property Services!
Show Off Your Organisational Skills: Since this role is all about managing diaries and scheduling, give us examples of how you've successfully organised tasks or projects in the past. We love a good story about keeping things running smoothly!
Be Personable: Remember, this role involves liaising with residents and trade staff. Use your application to showcase your friendly and confident communication style. We’re looking for someone who can connect with people easily!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Sovereign Network Group
✨Know Your Stuff
Familiarise yourself with the basics of building maintenance terminology. This will not only help you understand the role better but also impress your interviewers with your proactive approach.
✨Show Off Your Organisation Skills
Prepare examples of how you've successfully managed schedules or diaries in previous roles. Being able to demonstrate your organisational skills will be key, especially since this role involves coordinating work orders and appointments.
✨Customer Service is Key
Be ready to discuss your experience in customer service. Think of specific instances where you resolved complaints or queries effectively. This will highlight your ability to deliver excellent service, which is crucial for this position.
✨Build Rapport
During the interview, focus on establishing a connection with your interviewers. Show enthusiasm for the role and the company, and don’t hesitate to ask questions about the team dynamics and company culture. This will demonstrate your interest in being part of their team.