Salary: £32,000.00 - £40,000.00 per year.
We have an opportunity for a full‑time permanent Supported Housing Officer to join our team. You'll be based at our office in Hurn, covering supported housing properties across South Dorset, Bournemouth, Christchurch and Poole, and the New Forest. This is a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners.
The role
The Specialist Housing team provides a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.
As a Supported Housing Officer, you will use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It is an intensive and varied housing management role that involves the following responsibilities:
- Tenancy management
- Neighbourhood standard inspections
- Managing lettings and management queries
- Liaising with care providers
Qualifications
- Experience in a housing role
- Understanding of supporting vulnerable people
- Experience of working with internal and external partners
- Empathy and resilience
- Self‑motivated and highly organised
- Excellent collaboration and communication skills
Benefits
- 25 days holiday + bank holidays (extra day each year up to 30 days)
- Option to buy or sell holiday as part of a flexible benefits package
- 3 additional wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and life cover at 4x salary
- Enhanced maternity, paternity and adoption pay
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including gym memberships and access to a 24/7 virtual GP service
Please note an Enhanced DBS check will be undertaken for the successful candidate.
Equality, Diversity & Inclusion
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality, Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
Our purpose is to provide good, affordable homes that are the foundation for a better life. Our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, and aim to create thousands of new affordable homes every year.
Working for us is so much more than just a job. Whatever your role, you'll help us provide homes and services for those who need them and make a real difference to people's lives.
Supported Housing Officer in Christchurch employer: Sovereign Network Group
Sovereign Network Group is an excellent employer, offering a dynamic work culture that values flexibility and collaboration, with the opportunity to work from home while still engaging with colleagues in the office. Employees benefit from a generous holiday allowance, a matched pension scheme, and tailored benefits options, all designed to support personal and professional growth in the vibrant locations of Basingstoke or Greenham. Join us to be part of a forward-thinking team where your analytical skills will directly influence investment strategies and contribute to meaningful outcomes.
