Property Services Scheduler & Resident Support Coordinator in Basingstoke

Property Services Scheduler & Resident Support Coordinator in Basingstoke

Basingstoke Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Sovereign Network Group

At a Glance

  • Tasks: Coordinate work orders and schedule maintenance for timely repairs.
  • Company: Join Sovereign Network Group, a leader in property services.
  • Benefits: Enjoy flexible holidays and a generous pension scheme.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Make a difference in residents' lives through efficient support.
  • Qualifications: Strong admin skills and customer service focus required.

The predicted salary is between 30000 - 40000 £ per year.

Sovereign Network Group is seeking a Coordinator for their Property Services division at the Basingstoke Head Office. This role involves efficiently receiving work orders and scheduling work diaries for trades employees to ensure timely repairs and maintenance for residents.

The ideal candidate will have solid administration experience, an understanding of building maintenance terminology, and a strong customer service focus.

Attractive benefits include holiday flexibilities and a generous pension scheme.

Property Services Scheduler & Resident Support Coordinator in Basingstoke employer: Sovereign Network Group

Sovereign Network Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Basingstoke, the company provides attractive benefits such as flexible holiday options and a generous pension scheme, making it an ideal place for those seeking meaningful and rewarding employment in property services.

Sovereign Network Group

Contact Details:

Sovereign Network Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Property Services Scheduler & Resident Support Coordinator in Basingstoke

Tip Number 1

Network like a pro! Reach out to people in the property services industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by brushing up on your building maintenance terminology. Knowing your stuff will show that you're serious about the role and ready to hit the ground running.

Tip Number 3

Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who truly cares about resident support.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Property Services Scheduler & Resident Support Coordinator in Basingstoke

Administration Experience
Work Order Management
Scheduling Skills
Building Maintenance Terminology
Customer Service Focus
Time Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your administration experience and any relevant skills related to property services. We want to see how your background aligns with the role of a Scheduler & Resident Support Coordinator.

Showcase Customer Service Skills:Since this role has a strong customer service focus, include examples of how you've provided excellent support in previous positions. We love to see candidates who can connect with residents and understand their needs.

Use Building Maintenance Terminology:Familiarise yourself with common building maintenance terms and incorporate them into your application. This shows us that you have a grasp of the industry and can communicate effectively with trades employees.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Sovereign Network Group

Know Your Stuff

Make sure you brush up on building maintenance terminology before the interview. Understanding the lingo will not only help you answer questions more confidently but also show that you're genuinely interested in the role.

Show Off Your Admin Skills

Prepare examples from your past experience that highlight your solid administration skills. Think about times when you efficiently managed schedules or handled multiple tasks at once, as this will resonate well with what they're looking for.

Customer Service is Key

Since the role has a strong customer service focus, be ready to discuss how you've successfully dealt with residents or clients in the past. Share specific instances where you went above and beyond to ensure satisfaction.

Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the types of projects you'll be working on. This shows that you're not just interested in the job, but also in how you can contribute to the company’s success.