Sovereign Network Group (SNG) is hiring a Head of Customer Transformation to shape end-to-end omnichannel journeys and drive a best-in-class customer experience. The role is based in Basingstoke with hybrid working and occasional travel to other sites.
You will report to the Customer Transformation Director and lead a team to design, implement and optimise journeys, analytics and digital channels, embedding a customer-centric culture across the organisation.
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Chief Customer Experience & Transformation Lead in Basingstoke employer: Sovereign Network Group
At Sovereign Network Group, we pride ourselves on being an excellent employer, offering a supportive work culture where your health and safety is paramount. With competitive salaries, generous benefits including 25 days holiday plus bank holidays, and opportunities for personal growth, you will find meaningful work that truly makes a difference in the community. Join our dedicated team in Wiltshire and enjoy the unique advantage of a company van and fuel card, ensuring you can focus on delivering quality homes without financial worry.
