Salary: £33,000.00 - £40,000.00 Per year
We are looking for Capacity Forecasting Analyst to join our team in Basingstoke. This is a full time fixed term role for 12 months, where you'll be able to work from home and in the office.
The role You'll use your data analysis skills to support our Customer Service Management Centre and Property Services teams with capacity planning across all channels. Your role will be key to ensuring that we are able to deal with demand and meet our customer experience targets.
You’ll help develop effective forecasting and planning models and tools that enable us to plan accurately and continuously improve our performance. As well as providing analysis to guide operational decisions you will be sharing insights and collaborating with our stakeholders.
What you'll need:
- Experience working in resource planning or a knowledge of the fundamentals
- Excellent Analytical, planning and organisational skills
- An expert knowledge of Excel and the ability to use capacity models
- The confidence to connect and engage with your stakeholders
- To be ready to get stuck in and help there team where needed
If you are a looking to use your current experience or knowledge in a demanding and interesting new role, where you'll work collaboratively to make a real difference to our customers, we would like to hear from you.
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/paternity/adoption pay
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
Take a look at our careers site to learn more about us and our values.
Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations.
We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Working for us is so much more than just a job. Whatever your role, you'll help us provide homes and services for those who need them - and make a real difference to people’s lives
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Capacity Forecasting Analyst in Basingstoke employer: Sovereign Network Group
At Sovereign Network Group, we pride ourselves on being an excellent employer, offering a supportive work culture where your health and safety is paramount. With competitive salaries, generous benefits including 25 days holiday plus bank holidays, and opportunities for personal growth, you will find meaningful work that truly makes a difference in the community. Join our dedicated team in Wiltshire and enjoy the unique advantage of a company van and fuel card, ensuring you can focus on delivering quality homes without financial worry.
