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- Tasks: Support customers in temporary accommodation to find and sustain new homes.
- Company: Join a friendly team at Sovereign Network Group, making a real difference in communities.
- Benefits: Enjoy 25 days holiday, generous pension, life cover, and wellbeing discounts.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: Experience in housing or support roles, strong communication, and empathy.
- Other info: Dynamic environment with opportunities for career growth and personal development.
The predicted salary is between 27000 - 30000 £ per year.
Overview
We have a rewarding opportunity for a Temporary Accommodation Officer to join our team in Basingstoke. This is a full time permanent role working with customers in our temporary homeless accommodation. The starting salary will be £27,000 – £30,000 depending on experience.
Responsibilities
The role:
Our Temporary Accommodation Officers provide an enhanced, proactive housing management service for customers in our temporary homeless accommodation.
As a Temporary Accommodation Officer you will offer support and guidance to help our customers find and sustain a new home. This may include debt and benefit advice, resolving tenancy issues, advice on access to employment, training, volunteer services or specialist support services if needed.
What we\’re looking for
- Experience of working in a similar role. This could be a lettings management, tenancy management, income, housing or a support background
- Strong communication, empathy, and a genuine drive to help the community.
- The ability to work in a fast-paced environment
- Excellent organisational skills
- You\’ll be resilient, able to work alone and collaborate as part of a team
- The ability to prioritise and manage your own workload effectively
You\’ll be required to visit other schemes in the area, so a full UK driver\’s license and your own transport is essential.
What we can offer you
As a member of the Specialist Housing Team you will be part of a friendly, motivated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people\’s lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- And a wide selection of other benefits available
About Us
It\’s an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group\’s financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
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Temporary Accommodation Officer employer: Sovereign Housing Association Limited
Contact Detail:
Sovereign Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Network like a pro! Attend local events or workshops related to housing and community support. It’s a great way to meet people in the industry and get your name out there.
✨Tip Number 2
Don’t underestimate the power of social media. Follow organisations like SNG on LinkedIn, engage with their posts, and connect with current employees. It could lead to valuable insights and opportunities!
✨Tip Number 3
Prepare for interviews by practising common questions related to housing management and customer support. Use real-life examples from your experience to showcase your skills and empathy.
✨Tip Number 4
Apply directly through our website! It shows your genuine interest in the role and gives you a better chance of being noticed. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant roles you've had, especially in housing management or support services, to show us you're a great fit for the Temporary Accommodation Officer position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping the community and how your background aligns with our mission. Be genuine and let your personality come through – we want to see the real you!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon. This will demonstrate your ability to communicate effectively, which is crucial for supporting our customers.
Apply Through Our Website: We encourage you to apply directly through our careers site. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can explore more about our values and what it’s like to work with us at SNG!
How to prepare for a job interview at Sovereign Housing Association Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Temporary Accommodation Officer. Familiarise yourself with the responsibilities and challenges that come with supporting customers in temporary accommodation. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Show Your Empathy
Since this role requires strong communication and empathy, think of examples from your past experiences where you've helped others. Be ready to share stories that highlight your ability to connect with people and provide support, especially in challenging situations.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your workload effectively. You might want to mention specific tools or methods you use to stay organised, especially in a fast-paced environment. This will reassure them that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
