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For Companies At a Glance
- Tasks: Manage properties, ensuring high-quality service and customer satisfaction.
- Company: Join SNG, a dynamic team focused on affordable housing and community impact.
- Benefits: Flexible working, generous holiday, pension scheme, and wellbeing discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong customer service skills and experience in property management preferred.
- Other info: Friendly work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 43000 £ per year.
Overview
We have an opportunity for a Property Manager – Market Rent to join us at SNG.
You\’ll be based in our Bristol office with a mix of working from home, office and travelling to our properties.
This is a full time permanent role with a starting salary of £36,000 – £43,000 depending on your experience.
Your role
As a Market Rent Property Manager you\’ll be delivering a high quality property management service to our market rent customers. Ensuring that our properties are efficiently let, managed and maintained, maximising rental income and minimising void periods and making sure we have a high level of customer satisfaction.
You\’ll be involved in all pre-tenancy and post-tenancy activities including carrying out viewings, tenant vetting, routine property inspections, overseeing void properties and arranging statutory inspections and compliance checks.
You will be working collaboratively with colleagues across SNG and developing positive relationships with our customers, contractors and internal and external stakeholders.
About you
You will need outstanding customer service skills and experience in delivering customer services to a diverse range of customers with a broad level of service. You\\\’ll also need the ability to manage not only the positive moments but the challenging situations that come with the role including resolving disputes and conflict. You\\\’ll also need
- Strong diary organisation and time management skills
- Experience of using different computer systems
- An understanding of internal and external stakeholder partnership working
- Knowledge of private, keyworker, leasing or social housing sector housing management
- An understanding of contracts, how terms are applied and implemented and how breaches are dealt with appropriately
A background in lettings or housing is desirable but not essential.
As you will be visiting our properties you will need a full UK driving licence and access to your own transport.
What we can offer you
As a member of the Specialist Housing Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people\\\’s lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It\\\’s an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group\\\’s financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
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Property Manager - Market Rent employer: Sovereign Housing Association Limited
Contact Detail:
Sovereign Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Market Rent
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SNG and understanding their values and mission. Tailor your answers to show how your experience aligns with their goals, especially in delivering high-quality customer service and managing properties efficiently.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've handled challenging situations in the past, whether it's resolving disputes or managing tenant expectations. This will demonstrate your ability to thrive in the dynamic world of property management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the SNG team and making a difference in the communities we serve.
We think you need these skills to ace Property Manager - Market Rent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management, customer service, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your background aligns with our mission at SNG. Keep it engaging and personal – we love to see your personality!
Showcase Your Customer Service Skills: Since outstanding customer service is key for this role, make sure to provide examples of how you've successfully managed customer relationships in the past. We want to know how you handle both the good times and the challenging situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our values and what we stand for at SNG!
How to prepare for a job interview at Sovereign Housing Association Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager in the market rent sector. Familiarise yourself with key responsibilities like tenant vetting and property inspections. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since outstanding customer service is crucial for this role, prepare examples from your past experiences where you've successfully managed customer relationships or resolved conflicts. This will demonstrate your ability to handle both positive and challenging situations effectively.
✨Be Organised and Punctual
With strong diary organisation and time management skills being essential, arrive at the interview on time and bring a well-organised portfolio of your achievements. This not only shows your professionalism but also reflects your ability to manage your time effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in the Property Manager role. This shows that you're engaged and eager to understand how you can contribute to their goals while also assessing if the company is the right fit for you.
