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- Tasks: Manage communications between residents and contractors for building safety projects.
- Company: Leading housing association in Greater London focused on community engagement.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference in residents' lives while ensuring their safety and satisfaction.
- Qualifications: Experience in stakeholder engagement and strong communication skills.
- Other info: Dynamic role with the chance to mediate and resolve disputes effectively.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in Greater London seeks an experienced Resident Liaison Officer (RLO) to manage communications between residents, contractors, and internal teams for building safety remediation works. The role emphasizes strong judgement, communication skills, and the ability to handle sensitive situations.
Key duties include:
- Organizing resident engagements
- Ensuring compliance
- Mediating disputes
Ideal candidates should have experience in stakeholder engagement and flexibility in working hours.
Resident Engagement & Safety Liaison Specialist in London employer: Sovereign Housing Association Limited
Contact Detail:
Sovereign Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement & Safety Liaison Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around resident engagement and safety. We want to see you shine by showing how your experience aligns with their mission.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising between various parties, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Resident Engagement & Safety Liaison Specialist in London
Some tips for your application 🫡
Show Your Communication Skills: Since the role is all about managing communications, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with residents and contractors.
Highlight Relevant Experience: We want to see your experience in stakeholder engagement. Share specific examples from your past roles that showcase your ability to handle sensitive situations and mediate disputes. This will help us understand how you can contribute to our team.
Be Flexible: Flexibility is key in this role, so don’t forget to mention your willingness to adapt to varying working hours. We appreciate candidates who can adjust their schedules to meet the needs of our residents and projects.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sovereign Housing Association Limited
✨Know Your Stakeholders
Familiarise yourself with the key stakeholders involved in the role. Understand their needs and concerns, especially regarding building safety and resident engagement. This will help you demonstrate your ability to mediate disputes effectively during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with residents and contractors in the past. Highlight situations where your strong judgement made a difference. Practising clear and concise responses will also help you convey your points effectively.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt. Share experiences where you’ve adjusted your schedule to meet the needs of residents or projects, showcasing your commitment to the role.
✨Prepare for Sensitive Situations
Think of instances where you’ve handled sensitive issues with tact and professionalism. Be prepared to discuss these scenarios in detail, focusing on your approach and the outcomes. This will show your potential employer that you can manage delicate situations with care.
