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- Tasks: Create KPI dashboards and provide insights to support customer operations.
- Company: Leading housing association in the UK with a focus on community.
- Benefits: Generous holiday, flexible benefits, and a matched pension scheme.
- Why this job: Make a real difference in customer operations while enjoying a flexible work environment.
- Qualifications: Strong analytical skills, Excel experience, and stakeholder engagement abilities.
- Other info: Home and office working for a balanced lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in the UK is seeking a Customer Planning Analyst to join their Customer Resource Planning Team. The role combines home and office working and focuses on creating KPI dashboards to support the Customer operations teams.
The ideal candidate will have strong analytical and organisational skills, experience with Excel, and the ability to engage with stakeholders.
Benefits include generous holiday, flexible benefits, and a matched pension scheme.
Strategic Customer Planning Analyst — KPI Dashboards & Insights in Basingstoke employer: Sovereign Housing Association Limited
Contact Detail:
Sovereign Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Planning Analyst — KPI Dashboards & Insights in Basingstoke
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your analytical skills before the interview. Brush up on Excel and think about how you can present data effectively. Being able to discuss KPI dashboards confidently will set you apart!
✨Tip Number 3
Engage with potential colleagues on LinkedIn. Reach out to people in the Customer Resource Planning Team and ask about their experiences. This can give you insider knowledge and make a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Strategic Customer Planning Analyst — KPI Dashboards & Insights in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical and organisational skills, especially with Excel. We want to see how your experience aligns with the role of a Strategic Customer Planning Analyst.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for customer operations and your ability to engage with stakeholders. This is your chance to tell us why you’re the perfect fit for our team!
Showcase Your KPI Experience: If you've worked with KPI dashboards before, make it known! We love seeing examples of how you've used data to drive insights and improve operations in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sovereign Housing Association Limited
✨Know Your KPIs
Before the interview, brush up on key performance indicators relevant to customer operations. Be ready to discuss how you would create and utilise KPI dashboards to enhance team performance. This shows your understanding of the role and your analytical skills.
✨Excel Mastery
Since Excel is a crucial part of this role, make sure you’re comfortable with its advanced features. Practice creating pivot tables, charts, and using formulas. You might be asked to demonstrate your skills, so having examples ready can really impress.
✨Engage Stakeholders
Think about past experiences where you successfully engaged with stakeholders. Prepare to share specific examples that highlight your communication skills and ability to collaborate effectively. This will show that you can build relationships and understand different perspectives.
✨Flexible Working Mindset
As the role involves both home and office working, be prepared to discuss how you manage your time and productivity in different environments. Share strategies that have worked for you in the past, demonstrating your adaptability and organisational skills.
