At a Glance
- Tasks: Lead and manage adult learning programmes, ensuring high-quality outcomes and compliance.
- Company: Dynamic organisation focused on vocational training and employability.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on inclusivity and continuous improvement.
- Why this job: Make a real difference in learners' lives while driving operational excellence.
- Qualifications: Experience in managing operational teams and delivering against performance targets.
The predicted salary is between 40000 - 40000 £ per year.
Operations Manager - Adult Skills
Salary
£40,000
Location
Hybrid, London - Local and National travel may be required
Job Type
Full Time, Permanent
The Role
We are seeking an experienced Operations Manager to lead the delivery of funded adult learning, vocational training and employability programmes.
This is a fantastic opportunity for an operational leader who is passionate about delivering high-quality learner outcomes while ensuring compliance with funding, quality and contractual requirements.
You will provide leadership to a team of Adult Skills Tutors, overseeing the full learner journey and ensuring performance targets, quality standards and organisational objectives are achieved.
You will play a key role in driving operational excellence, continuous improvement and service development while building strong relationships with internal teams, employers, commissioners and delivery partners.
Key Responsibilities
- Lead the effective delivery of funded adult learning, vocational training and employability programmes, ensuring contractual, quality and performance targets are achieved.
- Manage operational performance through workforce planning, resource allocation and effective performance management.
- Monitor learner performance, attendance, retention, achievement and progression, implementing timely interventions where required.
- Use management information, dashboards and data analysis to drive continuous improvement and maximise contract performance.
- Ensure delivery complies with funding regulations, awarding body requirements, quality frameworks and inspection standards.
- Support the implementation of new programmes, contracts and operational initiatives.
- Lead, motivate and develop a high-performing team through coaching, performance reviews, training and professional development.
- Manage recruitment, onboarding, induction and ongoing performance of direct reports.
- Foster a positive, inclusive and learner-focused culture across the delivery team.
- Build and maintain strong relationships with employers, commissioners, subcontractors and external stakeholders.
- Support contract management activities, customer engagement and business growth opportunities.
- Work collaboratively with internal departments including Quality, Compliance, Learner Engagement and Safeguarding.
- Ensure learner records, attendance, progress and achievement documentation are accurate and compliant.
- Support internal audits, external inspections, quality assurance activities and continuous improvement planning.
- Promote safeguarding, Prevent, Equality, Diversity and Inclusion, and learner wellbeing across all areas of delivery.
- Contribute to organisational development by supporting new products, services, bids and operational improvements.
Skills and Experience
- Proven experience managing operational teams within an adult skills, employability or funded training environment.
- Experience delivering against contractual performance targets and quality measures.
- Strong leadership experience managing teams across multiple locations and remote environments.
- Excellent performance management skills with the ability to motivate, coach and develop high-performing teams.
- Strong analytical skills with experience using performance data, dashboards and management information to drive operational improvement.
- Excellent planning, organisational, problem-solving and decision-making skills.
- Strong communication and interpersonal skills with the ability to build effective relationships with internal and external stakeholders.
- Good understanding of Ofsted requirements, quality assurance processes and funded learning compliance.
- Experience working with funding bodies, awarding organisations and commissioner requirements.
- Ability to work effectively in a fast-paced and evolving environment.
- Willingness to travel across the UK as required.
- Understanding of financial management and budgeting principles.
- Project management experience is desirable.
- Experience supporting bids, tenders or business development activities is advantageous.
- Experience supporting organisations through Ofsted inspections is beneficial.
- Knowledge or experience of Internal Quality Assurance (IQA) is desirable.
- A collaborative approach with the ability to influence stakeholders and drive continuous improvement.
Operations Manager in London employer: Sovereign & Bale
Sovereign & Bale is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in the heart of Birmingham. With a focus on forging strategic partnerships, employees are empowered to make a meaningful impact while enjoying a supportive environment that fosters collaboration and innovation. The company provides unique opportunities for professional advancement and a chance to contribute to the region's workforce solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Sovereign & Bale just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Sovereign & Bale. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Operations Manager role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Sovereign & Bale, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Sovereign & Bale
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Sovereign & Bale, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Sovereign & Bale, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
