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- Tasks: Manage referrals and allocations, ensuring smooth processes and timely support.
- Company: Join a supportive team focused on wellbeing and justice-sector work.
- Benefits: Remote work, training, and potential for permanent position.
- Other info: Enjoy a flexible remote environment with regular check-ins.
- Why this job: Make a real difference while developing your administrative skills.
- Qualifications: Strong admin experience and confidence with digital systems required.
The predicted salary is between 25000 - 25000 £ per year.
Referrals and Allocations Administration
Contract length: Fixed-term 12‑month maternity cover, with scope for a permanent position.
Hours: 35 hours per week, Monday to Friday 9-5
Salary: £25,000
Location: Remote
About the role
We are looking for a Referrals and Allocations Administrator to provide reliable, organised support during maternity cover. The role ensures that referrals are processed smoothly, in a timely manner, counsellors receive the correct allocations, and clients experience an efficient service.
Key responsibilities
- Managing incoming referrals across our contracts.
- Allocating referrals to counsellors accurately and in line with contract requirements.
- Updating our portal and other internal systems like spreadsheets etc.
- Monitoring allocation queues and following up on any delays.
- Responding to email enquiries from clients, advisors and counsellors.
- Producing updated reports (Excel) weekly and monthly to our providers.
- Supporting the wider operations team with administration tasks.
- Maintaining accurate records and reporting any issues promptly.
- Posting approved updates on LinkedIn and keeping website content up to date (news items, pages, and simple edits).
Skills and experience
- Strong administrative experience.
- Confidence using digital systems.
- Good written communication and clear email manners.
- Ability to prioritise tasks and work independently.
- Comfortable working remotely with regular check-ins.
- Ideally experience working with NHS partners or in an NHS setting.
- Useful marketing skills, including LinkedIn posting and basic website updating.
What we offer
- Supportive remote working environment.
- Training and handover from the current post-holder.
- Opportunity to contribute to meaningful wellbeing and justice-sector work.
Locations
Referral and Allocations Administrator in Cheshire, Warrington employer: Sovereign & Bale
Contact Detail:
Sovereign & Bale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral and Allocations Administrator in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Referrals and Allocations Administrator role. A personal touch can make all the difference, so don’t be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your responses. We want you to feel confident showcasing your organisational skills and experience with digital systems.
✨Tip Number 3
Show off your skills! If you have experience with Excel or managing referrals, bring that up in conversations. We love seeing candidates who can demonstrate their ability to handle tasks independently and efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to meaningful work in the wellbeing and justice sectors.
We think you need these skills to ace Referral and Allocations Administrator in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Referrals and Allocations Administrator role. Highlight your administrative experience and any relevant skills, especially those related to digital systems and communication. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: Since good written communication is key for this role, make sure your application is clear and free of typos. Use professional language but let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sovereign & Bale
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Referrals and Allocations Administrator. Familiarise yourself with managing referrals, allocating them to counsellors, and using digital systems like spreadsheets. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since good written communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve responded to client enquiries or produced reports. Practising clear and concise responses will demonstrate your ability to communicate well in an email format.
✨Highlight Your Organisational Skills
The role requires strong organisational skills, so be ready to discuss how you prioritise tasks and manage your time. You could share specific examples of how you've handled multiple responsibilities or met tight deadlines in the past. This will reassure the interviewer that you can handle the demands of the job.
✨Prepare for Remote Working Questions
As this is a remote position, expect questions about your experience working independently and how you stay motivated. Be prepared to discuss your strategies for effective communication during check-ins and how you maintain productivity while working from home. This will show that you’re well-suited for the remote working environment.