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- Tasks: Be the go-to person for IT support, solving queries and keeping records.
- Company: Join a supportive team at Southwold Primary School in Cherwell District.
- Benefits: Full-time role with growth opportunities and a friendly work environment.
- Other info: Flexible working hours and a chance to develop your skills.
- Why this job: Kickstart your IT career while making a difference in education.
- Qualifications: Strong communication skills, Windows and Office 365 experience, UK driving licence.
The predicted salary is between 25000 - 32000 £ per year.
Southwold Primary School in Cherwell District is looking for a 1st Line IT Technician. The role involves being the first point of contact for IT support, resolving queries, and maintaining accurate records.
Ideal candidates will have:
- Strong communication and customer service skills
- Experience with Windows devices and Office 365
- A full UK driving licence for site-to-site travel
This is a full-time, permanent position with a supportive IT department offering development opportunities.
1st Line IT Support Technician - Flexible & Growth-Oriented employer: Southwold Primary School
Contact Detail:
Southwold Primary School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Technician - Flexible & Growth-Oriented
✨Tip Number 1
Make sure you research Southwold Primary School and understand their values. When you get the chance to chat with them, show that you’re genuinely interested in their mission and how you can contribute to their IT support team.
✨Tip Number 2
Practice your communication skills! Since this role is all about being the first point of contact for IT support, you’ll want to demonstrate that you can explain technical issues in a way that’s easy for everyone to understand.
✨Tip Number 3
Don’t forget to highlight your experience with Windows devices and Office 365 during interviews. Be ready to share specific examples of how you’ve resolved issues in the past, as this will show you’re the right fit for the job.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to grow within our supportive IT department.
We think you need these skills to ace 1st Line IT Support Technician - Flexible & Growth-Oriented
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows devices and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the 1st Line IT Support Technician role at Southwold Primary School and how you can contribute to our supportive IT department.
Show Off Your Communication Skills: Since this role involves being the first point of contact for IT support, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like how you’d interact with users!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Southwold Primary School
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows devices and Office 365. Be ready to discuss common issues and how you would resolve them, as this will show your technical competence and readiness for the role.
✨Show Off Your Communication Skills
As a 1st Line IT Support Technician, you'll be the first point of contact for users. Practice explaining technical concepts in simple terms, and think of examples where you've successfully helped someone with an IT issue before.
✨Demonstrate Your Customer Service Savvy
Prepare to share experiences where you've gone above and beyond for a customer or resolved a tricky situation. This will highlight your commitment to providing excellent support, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an upset user or troubleshooting a device. Think through your problem-solving process and be ready to articulate it clearly during the interview.