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- Tasks: Deliver exceptional customer service and assist with junk removal tasks.
- Company: Join the world's largest junk removal company, 1-800-GOT-JUNK?, known for its employee satisfaction.
- Benefits: Enjoy competitive pay, performance bonuses, health insurance, and retirement plans.
- Why this job: Experience a fun, fast-paced environment with diverse challenges and opportunities for growth.
- Qualifications: Must be at least 21 years old with a valid driver's license; no prior experience required.
- Other info: Recognised as one of the 'Best Places to Work' and a veteran-friendly employer.
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Description
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Job Type
Full-time
Description
Company Overview: We are the world\’s largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we\’re expanding across 50+ US locations.
Looking for an exciting outdoor and hands-on career in Boston, MA? Join 1-800-GOT-JUNK? in Hanover as a Customer Experience Leader!
Position: Customer Experience Leader
Location: Hanover, MA
Pay Range: up to $29/hour total compensation
Objective: As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts. No experience? No problem—we provide comprehensive training!
What We’re Looking For
- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
- Customer-Centric: Friendly and personable, dedicated to delivering outstanding service.
- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable: Reliable and hardworking, positively contributing to our team culture.
- Strong Communicator: Excellent problem-solving skills and organizational abilities.
Responsibilities
- Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
- Drive and Load Trucks Safely: Work with your team members to ensure efficient and safe truck operations.
- Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
- Sales Advocacy: Represent our brand professionally and provide accurate estimates to customers.
- Commit to Safety: Adhere to safety protocols and maintain a professional appearance in uniform.
Why Us?
At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.
- Experience a fun, fast-paced workday filled with diverse tasks and challenges.
- Competitive compensation and performance-based bonuses
- Recognized for \”Best Places to Work\” and \”Fast 50 Company\”.
- Comprehensive benefits package, including health insurance and retirement plans.
This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company\’s needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
https://www.wearesouthwind.com/nowhiring
Requirements
Qualifications:
- Age Requirement: Must be at least 21 years old.
- Driver’s License: Valid standard driver’s license required.
- Experience: Previous customer service, labor, or sales experience preferred.
- Physical Capability: Ability to lift up to 50 lbs. repeatedly.
- Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.
Salary Description
up to $29/hr
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
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Industries
Consumer Services
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General Labor and Route Sales employer: Southwind
Contact Detail:
Southwind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Labor and Route Sales
✨Tip Number 1
Show your enthusiasm for outdoor work and hands-on tasks during any conversations or interviews. Highlighting your physical fitness and willingness to engage in various activities can set you apart from other candidates.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples of how you've exceeded customer expectations in the past. This will showcase your ability to deliver exceptional service, which is a key requirement for the role.
✨Tip Number 3
Network with current employees or others in the industry to gain insights about the company culture and expectations. This can help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your sales experience, even if it's informal. Being able to articulate your passion for sales and how you can contribute to driving sales efforts will make you a more attractive candidate for the position.
We think you need these skills to ace General Labor and Route Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or general labour. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've exceeded customer expectations in the past, and express your enthusiasm for working outdoors and engaging in hands-on tasks.
Highlight Physical Capability: Since the role involves heavy lifting, mention any relevant physical capabilities or experiences that demonstrate your ability to handle the demands of the job. This could include previous roles in delivery, warehouse, or moving.
Showcase Communication Skills: Emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively solved problems or worked as part of a team to deliver exceptional service.
How to prepare for a job interview at Southwind
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share any relevant experiences where you exceeded customer expectations or closed a sale, even if it's from previous jobs or personal projects.
✨Demonstrate Customer-Centric Attitude
Prepare examples of how you've provided excellent customer service in the past. Highlight your friendly and personable nature, as this role requires a strong focus on delivering outstanding service.
✨Emphasise Physical Capability
Since the job involves heavy lifting and outdoor work, be ready to discuss your physical fitness and any relevant experience in similar roles. Mention any past jobs that required physical labour to show you're up for the challenge.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about problem-solving scenarios to showcase your organisational abilities.
