Join the team at Southwell Racecourse! We're looking for friendly, enthusiastic and motivated people to join our front and back of house teams. With exciting winter racedays ahead, flexible midweek and weekend work is available.
Enjoy the flexibility of choosing your own hours and join us today!
RESPONSIBILITIES:
- Ensure guests always receive the highest standard of customer service.
- To promote a happy and welcoming atmosphere within the venue.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
- Use of chemicals in a safe manner including the use of PPE where required.
- Handle stock and equipment in a secure manner.
- Act as an information point for customers.
- Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
- Adhere to company policies and procedures.
SKILLS AND QUALITIES:
- Be smart, polite, professional and well-presented.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Strong interpersonal skills – friendly, confident, outgoing.
- Strong numerical and literacy skill.
- The ability to handle difficult or conflict situations.
- The ability to adopt the values of Arena Racing Company.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
- Experience working in a team within a hospitality environment.
Our casual team receive various benefits whilst working for ARC including meals on a race day and tickets to race meetings.
Being a member of the ARC casual family does not restrict you to working at just Southwell Racecourse, if you want to gain experience in other venues there are many opportunities to do so. Please see our website to refer to future racedays.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
We welcome people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.
We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
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