Southway Housing is seeking enthusiastic Hub Advisors to join the Customer Hub in Greater Manchester. You will handle a range of housing-related enquiries at first point of contact, providing guidance and support across three specialised teams: Repairs, Tenancy and Customer Experience.
The role includes a variety of administrative tasks linked to landlord services and efficient diary coordination. We value clear written and verbal communication, strong telephony skills and a proactive approach
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Housing Helpdesk & Repairs Coordinator employer: Southway Housing
Southway is an exceptional employer that prioritises community engagement and employee development, making it a rewarding place to work as a Customer Experience Manager. With a strong commitment to continuous improvement and a supportive work culture, employees benefit from a competitive salary, generous holiday allowance, and a robust pension scheme. The organisation's dedication to its REACH values fosters an inclusive environment where your contributions directly impact customer satisfaction and community well-being.