At a Glance
- Tasks: Create engaging content and manage social media to tell our community stories.
- Company: Join a community-focused housing association dedicated to improving lives in Greater Manchester.
- Benefits: Enjoy a competitive salary, generous holiday, and a supportive work environment.
- Other info: Great opportunities for personal growth and to contribute to meaningful community projects.
- Why this job: Be part of a team that values creativity and innovation while making a real impact.
- Qualifications: Passion for storytelling and experience in content creation and social media management.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen in the Communications Team for a Communications and Content Assistant to help bring our stories to life. We're looking for someone with a passion for storytelling and a talent for simplifying complex information into clear, engaging content. This is a great role for a creative communicator who understands the importance of building trust by putting people first. The role will support the Communications Team with internal and external communications, content creation and design and branding work to help reach our target audiences, drive engagement and protect and enhance Southway's reputation. This role will help to deliver the objectives of the Communications Strategy in line with Southway's five-year corporate plan.
Responsibilities
- Creating engaging content across a range of internal and external channels to help communicate projects, raise Southway's profile and increase engagement with residents and external stakeholders.
- Producing impactful video content and video briefs for projects.
- Managing Southway's social media channels and working with colleagues in different departments to provide suitable and timely responses to public enquiries. Platforms currently include Facebook, Instagram, LinkedIn, X and YouTube.
- Photography and helping organise internal and external events.
- Writing content for the tenant newsletter, leaflets and posters, staff intranet, employee bulletin, websites, digital communication and support award submissions.
- Designing and producing a range of promotional material and reports, analysing data where required.
- Attending meetings and conferences to represent Southway and the wider communications team.
- Seeking out opportunities for impactful content, case studies and positive news stories.
- Promoting innovation to help continuously improve Southway's communication.
- Using IT systems, Content Management Systems, and digital design tools to update our digital channels.
- Admin duties including invoice processing, maintaining calendars, and organising content libraries.
- Carrying out other duties to support the wider team and business where needed.
About Southway
Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. By 2030, it aims to grow to 10,000 homes and invest 5 million in its communities to help people to live well and independently. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty.
Benefits
We offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days.
Communications & Content Assistant employer: Southway Housing
Southway is an exceptional employer that prioritises community engagement and employee development, making it a rewarding place to work as a Customer Experience Manager. With a strong commitment to continuous improvement and a supportive work culture, employees benefit from a competitive salary, generous holiday allowance, and a robust pension scheme. The organisation's dedication to its REACH values fosters an inclusive environment where your contributions directly impact customer satisfaction and community well-being.
