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- Tasks: Enhance customer experiences and support community-focused initiatives.
- Company: Join Southway Housing Trust, a forward-thinking housing association.
- Benefits: Competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Hybrid working model with opportunities for professional growth.
Hit Apply below to send your application for consideration. Ensure that your CV is up to date, and that you have read the job specs first.
Location: Hybrid and Didsbury, Manchester
Salary: £42,084.00 to £44,299
Starting Salary: £42,084.00
FTC 6 months / Full time / 35 hours per week
Agile working (Flexitime) with 3 Days per week in the Office (Fully office-based throughout the training period)
About Us: Southway Housing Trust is a committed and forward-thinking community focused housing association.
Senior Customer Experience Specialist in Withington employer: Southway Housing Trust
Contact Detail:
Southway Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Experience Specialist in Withington
✨Tip Number 1
Before you even think about applying, make sure you know the ins and outs of the role. Dive into the job specs and understand what they're really looking for. This way, you can tailor your approach and show them you're the perfect fit!
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and what they value in a Senior Customer Experience Specialist.
✨Tip Number 3
When it comes to interviews, practice makes perfect! Prepare answers for common questions but also think about how you can showcase your unique skills. We want to see your personality shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Customer Experience Specialist in Withington
Some tips for your application 🫡
Keep Your CV Fresh: Make sure your CV is up to date and tailored for the Senior Customer Experience Specialist role. Highlight relevant experience and skills that match the job specs to catch our eye!
Read the Job Specs Carefully: Before you hit apply, take a moment to read through the job description thoroughly. Understanding what we’re looking for will help you craft a more targeted application.
Showcase Your Customer Experience Skills: In your application, don’t forget to emphasise your customer experience expertise. We want to see how your background aligns with our mission and values, so make it shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this step!
How to prepare for a job interview at Southway Housing Trust
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Customer Experience Specialist. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your customer service skills and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you can add value to their team.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
✨Dress the Part
Even though the role is hybrid, it's important to dress professionally for the interview. A smart appearance can boost your confidence and create a positive first impression. Remember, you want to convey that you take the opportunity seriously!