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- Tasks: Support our sales team and ensure a smooth customer journey from enquiry to completion.
- Company: Join Southway Housing Trust, a community-focused housing association in Greater Manchester.
- Benefits: Enjoy a competitive salary, excellent pension scheme, and 25 days holiday increasing to 30.
- Why this job: Be the first point of contact for customers and make a real difference in their experience.
- Qualifications: Strong admin skills, CRM experience, and a passion for great customer service.
- Other info: Flexible hybrid working with a supportive team and opportunities for growth.
The predicted salary is between 27000 - 36000 £ per year.
Location: Hybrid and Didsbury, Manchester
Salary: £32,508
Full time 35 hours per week Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period)
About Us
Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations.
The Role
We are looking for an organised and customer focused Sales Coordinator to support our sales team and help deliver a smooth, positive customer journey from first enquiry through to completion. In this role, you will:
- Be the first point of contact for customers, providing a professional and friendly experience.
- Support Sales Advisors and the Sales Team Leader with day to day administration.
- Coordinate sales progression, marketing activity and documentation.
- Maintain accurate CRM records and organised systems.
- Share key financial and sales information with internal teams.
- Monitor KPIs and support the wider sales team in achieving targets.
- Ensure all processes and paperwork are compliant and completed on time.
Candidates
An exciting opportunity has arisen in the Gecko Sales Team for a Sales Coordinator. For the right person we offer a 35 hour week, competitive salary, excellent contributory pension scheme, and 25 days' holiday increasing to 30 days.
We are looking for someone who:
- Has strong administrative experience (property sales/Shared Ownership is a bonus)
- Is confident using CRM systems, Excel and sales documentation
- Delivers great customer service and communicates clearly
- Is organised, proactive and thrives in a fast paced environment.
If you are detail focused and love keeping things running smoothly, we would love to hear from you!
Closing Date: 29 March 2026
Interview Date: TBC
For an informal discussion please contact Tom O'Gara, Senior Sales Advisor via email.
Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sales Coordinator employer: Southway Housing Trust
Contact Detail:
Southway Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Get to know the company! Research Southway Housing Trust and its values. When you understand their mission, you can tailor your conversations to show how you align with their goals, especially around community focus and customer care.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Sales Coordinator role. Highlight your administrative experience and customer service skills, and don’t forget to mention any CRM or Excel expertise you have.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local events. This can give you insider info about the team and the culture, plus it shows your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Southway team. Don’t wait until the closing date; get your application in early!
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Show Your Organisational Skills: As a Sales Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to showcase how you’ve kept things in order.
Emphasise Customer Service Experience: We love candidates who can deliver great customer service! In your application, share specific instances where you’ve gone above and beyond for customers. This will show us that you’re the friendly face we need for our sales team.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your voice come across while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered as soon as possible. Don’t wait until the closing date – get your application in early!
How to prepare for a job interview at Southway Housing Trust
✨Know Your Stuff
Before the interview, make sure you understand Southway Housing Trust's mission and values. Familiarise yourself with their REACH values—Respect, Equity, Ambition, Compassion, and Honesty—and think about how your own experiences align with these principles.
✨Show Off Your Organisational Skills
As a Sales Coordinator, being organised is key. Prepare examples of how you've successfully managed administrative tasks in the past. Bring along any relevant documents or reports that showcase your ability to keep things running smoothly.
✨Customer Service is King
Since you'll be the first point of contact for customers, be ready to discuss your approach to delivering excellent customer service. Think of specific instances where you've gone above and beyond to help a customer, and be prepared to share those stories.
✨Get Comfortable with CRM and Excel
Brush up on your CRM and Excel skills before the interview. Be ready to discuss your experience with these tools and how you've used them to track sales progress or manage customer information effectively. If you have any tips or tricks, don’t hesitate to share!