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- Tasks: Support the sales team and ensure a smooth customer journey from enquiry to completion.
- Company: Join Southway Housing Trust, a community-focused housing association in Greater Manchester.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a great pension scheme.
- Why this job: Make a real difference in your community while developing your career in a supportive environment.
- Qualifications: Strong admin skills, CRM experience, and a passion for customer service.
- Other info: Flexible hybrid working with opportunities for personal growth and development.
The predicted salary is between 27000 - 36000 £ per year.
Location: Hybrid and Didsbury, Manchester
Salary: £32,508
Full time 35 hours per week
Permanent
Agile working with 3 Days per week in the Office (Fully office-based throughout the training period)
About Us
Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations.
The Role
We are looking for an organised and customer focused Sales Coordinator to support our sales team and help deliver a smooth, positive customer journey from first enquiry through to completion. In this role, you will:
- Be the first point of contact for customers, providing a professional and friendly experience.
- Support Sales Advisors and the Sales Team Leader with day to day administration.
- Coordinate sales progression, marketing activity and documentation.
- Maintain accurate CRM records and organised systems.
- Share key financial and sales information with internal teams.
- Monitor KPIs and support the wider sales team in achieving targets.
- Ensure all processes and paperwork are compliant and completed on time.
Candidates
An exciting opportunity has arisen in the Gecko Sales Team for a Sales Coordinator. For the right person we offer a 35 hour week, competitive salary, excellent contributory pension scheme, and 25 days' holiday increasing to 30 days.
We are looking for someone who:
- Has strong administrative experience (property sales/Shared Ownership is a bonus)
- Is confident using CRM systems, Excel and sales documentation
- Delivers great customer service and communicates clearly
- Is organised, proactive and thrives in a fast paced environment.
If you are detail focused and love keeping things running smoothly, we would love to hear from you!
Closing Date: 29 March 2026
Interview Date: TBC
For an informal discussion please contact Tom O'Gara, Senior Sales Advisor via email. Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order.
The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply.
Strictly no agencies.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sales Coordinator in Manchester employer: Southway Housing Trust
Contact Detail:
Southway Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southway Housing Trust. Understand their values and mission, especially their focus on community and customer care. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales coordination and customer service. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, highlight specific examples of how you've kept things running smoothly in previous roles. Mention any experience with CRM systems or managing documentation, as this is key for the Sales Coordinator position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Coordinator in Manchester
Some tips for your application 🫡
Show Your Organisational Skills: As a Sales Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to showcase how you’ve kept things in order.
Emphasise Customer Service Experience: We’re all about providing a great customer journey, so don’t forget to mention your customer service skills. Share specific instances where you’ve gone above and beyond to help customers, as this will resonate with our values of Respect and Compassion.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and get straight to the point. This not only shows your communication skills but also makes it easier for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered promptly. Plus, it shows you’re keen on joining our team at Southway Housing Trust!
How to prepare for a job interview at Southway Housing Trust
✨Know the Company Inside Out
Before your interview, take some time to research Southway Housing Trust. Understand their mission, values, and the communities they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
As a Sales Coordinator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've delivered excellent customer service. Highlight how you handled inquiries and resolved issues, as this will demonstrate your ability to create a positive customer journey.
✨Be Organised and Detail-Oriented
Since the role requires strong administrative skills, come prepared to discuss how you stay organised in a fast-paced environment. You might want to share specific tools or methods you use to manage tasks and maintain accurate records, especially with CRM systems and documentation.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, sales targets, or how success is measured in the role. This shows that you're proactive and genuinely interested in how you can contribute to the team's success.