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- Tasks: Supervise gas operations and ensure top-notch customer service in a community-focused environment.
- Company: Join Southway Housing Trust, a forward-thinking housing association dedicated to thriving communities.
- Benefits: Enjoy a competitive salary, excellent pension scheme, healthcare plan, and generous holiday allowance.
- Why this job: Make a real difference in your community while developing your career in a supportive team.
- Qualifications: NVQ Level 2 in Heating & Ventilation and experience in customer-focused service required.
- Other info: Diverse workplace with opportunities for personal growth and development.
The predicted salary is between 38758 - 42677 £ per year.
Salary: £38,758 - £42,677 per annum plus £1,800.00 per annum technical payment
Location: Didsbury, Manchester
Full Time / 35 hours per week
About Us
Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations.
The Role
An exciting opportunity has arisen in the Property Services team for a Gas Supervisor position and for the right persons we offer a 35-hour week, competitive salary, excellent contributory pension scheme, access to a health care plan and 25 days holiday increasing to 30 days per year through length of service, in addition to the 8 public bank holidays.
Required:
- Minimum NVQ Level 2 in Heating & Ventilation or equivalent.
- Up-to-date ACS to include all appliances and unvented cylinders.
- Experience of delivering a customer-focused service.
- Effective line management of work operatives.
- Demonstrable ability for personal organisation and effective working.
- A valid full manual driving licence.
Desirable:
- Knowledge of air source heat pumps.
- IOSH/NEBOSH.
- SSSTS/SMSTS.
- Asbestos Awareness.
Closing Date: 7th December 2025
Interview Date: W/C 15th December 2025
Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited. So please do not wait until the closing date to apply.
To apply, please visit our website. Strictly no agencies.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Gas Supervisor in Manchester employer: Southway Housing Trust
Contact Detail:
Southway Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Supervisor in Manchester
✨Tip Number 1
Get to know the company! Research Southway Housing Trust and their REACH values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their community-focused mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to gas supervision and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can help you feel more confident and ready to impress your interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Gas Supervisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Supervisor role. Highlight your relevant experience, especially in customer-focused service and line management. We want to see how you fit into our REACH values!
Showcase Your Qualifications: Don’t forget to mention your NVQ Level 2 in Heating & Ventilation and any other qualifications like ACS certifications. We’re looking for candidates who meet the essential criteria, so make it clear!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication!
Apply Early!: Remember, we review applications as they come in, so don’t wait until the closing date! Head over to our website and get your application in ASAP to increase your chances of landing an interview.
How to prepare for a job interview at Southway Housing Trust
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around heating and ventilation systems. Be ready to discuss your NVQ Level 2 qualifications and any relevant ACS certifications. This shows you're not just qualified but also passionate about the field.
✨Showcase Your Customer Focus
Since Southway Housing Trust values customer care, prepare examples of how you've delivered excellent service in previous roles. Think about specific situations where you went above and beyond for a customer or resolved a tricky issue.
✨Demonstrate Leadership Skills
As a Gas Supervisor, you'll be managing work operatives. Be prepared to talk about your experience in line management. Share stories that highlight your ability to motivate a team, manage workloads, and ensure safety standards are met.
✨Align with Their Values
Familiarise yourself with Southway's REACH values: Respect, Equity, Ambition, Compassion, and Honesty. Think of examples from your past that reflect these values and be ready to discuss how you can contribute to their mission of thriving communities.