At a Glance
- Tasks: Supervise maintenance operations and ensure excellent customer service.
- Company: Join Southway Housing Trust, a community-focused housing association.
- Benefits: Competitive salary, pension scheme, healthcare plan, and generous holiday allowance.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: NVQ Level 2 in construction and experience in customer service required.
The predicted salary is between 38758 - 42677 £ per year.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Salary: £42,084 - £44,299 per annum
(Starting Salary £42,084)
Location: Didsbury, Manchester
Permanent / 35 hours per week
About Us
Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive.
By 2030, it aims to grow to 10,000 homes and invest £5 million in its communities to help people to live well and independently.
Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty.
The Role
An exciting opportunity has arisen in the Property Services team for a Maintenance Supervisor position and for the right persons we offer a 35-hour week, competitive salary, excellent contributory pension scheme, access to a health care plan and 25 days holiday increasing to 30 days per year through length of service, in addition to the 8 public bank holidays.
Required
- Minimum NVQ Level 2 or equivalent in a recognised construction related discipline.
- Experience of delivering a customer-focused service.
- Effective line management of work operatives.
- Demonstrable ability for personal organisation and effective working.
- A valid full manual driving licence.
Desirable
- IOSH/NEBOSH
- SSSTS/SMSTS
- PASMA
- Asbestos Awareness
Closing Date: 20th September 2026
Interview Date: 28th September 2026
Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order.
The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview
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Maintenance Supervisor in Manchester employer: Southway Housing Trust
Southway Housing Trust is an exceptional employer that prioritises employee well-being and professional growth in the vibrant city of Manchester. With a strong commitment to enhancing customer experiences, we foster a collaborative work culture where your insights directly influence service improvements. Enjoy competitive benefits, including a contributory pension scheme and generous annual leave, while being part of a dedicated team focused on making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Supervisor in Manchester
✨Tip Number 1
Get to know the company! Research Southway Housing Trust and understand their values, especially the REACH values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community-focused mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Southway. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Maintenance Supervisor. Be ready to discuss specific examples of how you've delivered excellent customer service and managed teams effectively.
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you feel ready. With high interest in this role, getting your application in early could make all the difference. Plus, it shows you're proactive and eager to join the team!
We think you need these skills to ace Maintenance Supervisor in Manchester
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to check out our website and get familiar with Southway Housing Trust. Understanding our values and mission will help you tailor your application to show how you fit into our community-focused culture.
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in customer-focused roles and line management. We want to see how your skills align with the Maintenance Supervisor position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Remember to mention our REACH values and how they resonate with you.
Apply Early!:Don’t wait until the closing date to submit your application. We review applications as they come in, so the sooner you apply, the better your chances of landing an interview. Head over to our website and get your application in!
How to prepare for a job interview at Southway Housing Trust
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and construction. Familiarise yourself with the specific requirements of the role, such as NVQ Level 2 qualifications and any relevant health and safety regulations. This will show that you're not just a good fit, but that you’re genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves delivering a customer-focused service, be prepared to discuss your past experiences in this area. Think of specific examples where you’ve gone above and beyond for customers or resolved issues effectively. This will demonstrate your alignment with Southway's values of Respect and Compassion.
✨Demonstrate Leadership Abilities
As a Maintenance Supervisor, you'll be managing work operatives. Be ready to talk about your experience in line management. Share examples of how you've motivated teams, handled conflicts, or improved team performance. This will highlight your ambition and effective organisational skills.
✨Align with Their Values
Familiarise yourself with Southway's REACH values: Respect, Equity, Ambition, Compassion, and Honesty. Think of ways you can incorporate these values into your answers during the interview. Showing that you resonate with their culture will make you stand out as a candidate who truly fits the team.
