At a Glance
- Tasks: Manage tenancies and support communities while making a real difference in people's lives.
- Company: Southway Housing Trust, a community-focused housing association in Greater Manchester.
- Benefits: Competitive salary, excellent pension scheme, 25 days holiday, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Join a team dedicated to thriving communities and make an impact on housing and social care.
- Qualifications: Experience in tenancy management is a plus; great people skills are essential.
The predicted salary is between 28000 - 40000 £ per year.
Location: Didsbury, Manchester
Salary: up to £34,081 (depending on experience)
1 x Permanent Contract
1 x Fixed Term Contract - 14 Months (Maternity Cover)
Full Time - 35 hours per week
About Us
Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations.
The Role
An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. You will be managing tenancies in accordance with policies, procedures, and targets. Due to the busy and unpredictable nature of the role you must be able to manage your time and make decisions effectively.
We are a lead provider of trauma informed and ACES training and we are embedding this into our service delivery. We are working to achieve DAHA Accreditation to respond effectively to domestic abuse with interventions that can support a survivor to live safely at home and to hold a perpetrator to account.
Candidates
Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days.
We are looking for an officer who can work on all aspects of tenancy management:
- Allocations and voids
- Changes of tenancy and rightsizing
- Tenancy sustainment
- Property and garden condition
- Safeguarding, domestic abuse and community safety
- Neighbourhood management
You will use your professional experience and expert sector knowledge to develop and deliver a high-quality service. You will be solution-focused and professionally curious. Previous experience in tenancy management would be beneficial, but more importantly you will need to be great with people and be an excellent team player.
Closing Date: Sunday 15 February 2026
Interview Date: Tuesday 24 and Friday 27 February 2026
For an informal discussion please contact Nicolla Pawson, on 0161 448 4339, or e-mail.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Housing Officer in Manchester employer: Southway Housing Trust
Southway Housing Trust is an exceptional employer that prioritises employee well-being and professional growth in the vibrant city of Manchester. With a strong commitment to enhancing customer experiences, we foster a collaborative work culture where your insights directly influence service improvements. Enjoy competitive benefits, including a contributory pension scheme and generous annual leave, while being part of a dedicated team focused on making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Manchester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Southway Housing Trust.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Southway Housing Trust.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Southway Housing Trust.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Southway Housing Trust. Apply directly through us to stand out!
We think you need these skills to ace Housing Officer in Manchester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Southway Housing Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Southway Housing Trust
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Southway Housing Trust. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
