Southwark Council in London is seeking a Service Design Lead to shape public services through user-centred design across transformation projects. You will work with residents, frontline services and multidisciplinary teams to deliver evidence‑based improvements and lasting change.
The role requires leading or supporting service design in large organisations, and a strong ability to translate research into practical service enhancements.
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Public Service Design Lead: Transform Resident Experience employer: Southwark
As the largest local authority social landlord in London, Southwark offers a dynamic and inclusive work environment where employees are empowered to make a meaningful impact on the lives of individuals experiencing homelessness. With a strong commitment to diversity and community engagement, our Housing First Officers benefit from ongoing professional development opportunities and the chance to collaborate with passionate colleagues dedicated to tackling inequalities. Join us in shaping a fairer future for Southwark's residents while enjoying a supportive workplace culture that values your contributions.
