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- Tasks: Support families through the tribunal and mediation process for children with special educational needs.
- Company: Join Southwark Council, dedicated to making a positive impact in children's lives.
- Benefits: Enjoy flexible working, home options, and a local government pension scheme.
- Why this job: Make a real difference while working in a supportive, diverse, and inclusive environment.
- Qualifications: Strong knowledge of SEND legislation and experience in multi-agency settings required.
- Other info: Guaranteed interviews for specific groups; commitment to tackling racial inequality.
The predicted salary is between 38400 - 43300 £ per year.
Additional Details
Why Join Us?
- Be part of a dedicated team making a meaningful impact in the lives of children and families.
- Work in a collaborative environment with opportunities for professional development.
- A supportive and inclusive workplace that values diversity and equality.
If you\’re passionate about advocating for children and young people and have the skills and experience to support the tribunal and mediation process, we\’d love to hear from you!
Apply now and be part of Southwark Council\’s commitment to positive change.
We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment. We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity.
This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you\’ll need to meet the minimum requirements for the role, and identify with one of the below criteria:
* Members of the Armed Forces and veterans
* Are currently in care, or have previously been in care
* If you consider yourself to be disabled or if you have a long-term health condition
SWCINT
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
The Role
About the Service
At Southwark Council, we are committed to providing the highest level of support to children and young people with Special Educational Needs and Disabilities (SEND). Our SEND Team plays a vital role in ensuring fair access to educational resources and services, helping families navigate the complexities of tribunal and mediation processes. We work collaboratively with internal teams and external partners, including schools, health professionals, and legal representatives, to ensure the best possible outcomes for Southwark\’s children and young people.
About the Role
As a Tribunal and Mediation Assistant , you will be the first point of contact for parents, carers, young people, and professionals navigating the SEND tribunal and mediation process. You will manage cases, ensuring compliance with relevant legislation, and support the council in preparing formal responses for tribunal and mediation cases. Your responsibilities will include:
- Coordinating and tracking mediation and tribunal cases, ensuring accuracy and efficiency.
- Drafting initial responses to tribunal appeals, supporting the council\’s legal position.
- Acting as the main point of contact for families, schools, legal representatives, and mediators.
- Providing detailed reports and data to support service improvement and compliance.
- Delivering and supporting training on tribunal and mediation processes across the service.
- Assisting in the preparation of evidence and responses for formal complaints and appeals.
- Maintaining accurate records and ensuring compliance with the Children and Families Act 2014, the SEND Code of Practice, and other relevant legislation.
This is an opportunity to make a real difference in the lives of children and young people with SEND by ensuring they receive fair and appropriate support through legal processes.
About You
We are looking for a dedicated and detail-oriented professional with:
- A strong knowledge of SEND legislation, including the Children and Families Act 2014 and the SEND Code of Practice.
- Experience working with parents, young people, and professionals in a multi-agency setting.
- Excellent written and verbal communication skills, with the ability to handle sensitive and complex information.
- Strong organisational skills and the ability to manage multiple cases while meeting deadlines.
- A proactive approach, working independently and collaboratively as part of a team.
- Experience in administrative and case management roles, ideally within a tribunal, mediation, or legal context.
This role requires resilience, empathy, and a commitment to ensuring that all children and young people receive the educational support they need.
Salary: £44430 – £51663 per annum
Tribunal and Mediation Assistant - London SE1 employer: Southwark Council
Contact Detail:
Southwark Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tribunal and Mediation Assistant - London SE1
✨Tip Number 1
Familiarize yourself with the SEND legislation, especially the Children and Families Act 2014 and the SEND Code of Practice. Understanding these laws will not only help you in your role but also demonstrate your commitment to supporting children and families during the tribunal and mediation processes.
✨Tip Number 2
Network with current employees or agency workers at Southwark Council. Engaging with them can provide you with valuable insights into the team dynamics and the specific challenges faced in the tribunal and mediation process, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your experience in multi-agency settings. Highlighting your ability to collaborate with various stakeholders, such as parents, schools, and legal representatives, will showcase your readiness for this role and your understanding of the complexities involved.
✨Tip Number 4
Demonstrate your organizational skills by sharing examples of how you've managed multiple cases or projects simultaneously. This will illustrate your capability to handle the demands of the Tribunal and Mediation Assistant role effectively.
We think you need these skills to ace Tribunal and Mediation Assistant - London SE1
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Tribunal and Mediation Assistant position. Make sure you understand the responsibilities and requirements, especially regarding SEND legislation and case management.
Highlight Relevant Experience: In your application, emphasize any experience you have working with children, young people, and families, particularly in a multi-agency setting. Showcase your knowledge of SEND legislation and any previous roles that involved tribunal or mediation processes.
Tailor Your Application: Customize your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Use keywords from the listing to demonstrate that you are a strong fit for the role.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, provide examples in your application that demonstrate your ability to handle sensitive information and communicate effectively with various stakeholders.
How to prepare for a job interview at Southwark Council
✨Show Your Passion for Advocacy
Make sure to express your genuine passion for advocating for children and young people during the interview. Share specific examples of how you've supported families or worked in a similar context, as this aligns with the council's commitment to positive change.
✨Demonstrate Knowledge of SEND Legislation
Be prepared to discuss your understanding of the Children and Families Act 2014 and the SEND Code of Practice. Highlight any relevant experience you have in navigating these legal frameworks, as this is crucial for the role.
✨Emphasize Your Communication Skills
Since you'll be the main point of contact for various stakeholders, showcase your excellent written and verbal communication skills. Provide examples of how you've effectively handled sensitive information and communicated complex ideas clearly.
✨Highlight Your Organizational Abilities
The role requires managing multiple cases efficiently. Discuss your organizational skills and provide examples of how you've successfully managed deadlines and maintained accurate records in previous roles.
