At a Glance
- Tasks: Help children with SEND access education safely and independently through travel assistance.
- Company: Join a supportive team dedicated to improving lives in Southwark.
- Benefits: Enjoy flexible working, a local government pension, and various staff perks.
- Other info: 12-month fixed-term contract with excellent career development opportunities.
- Why this job: Make a real difference in the lives of vulnerable children and promote inclusion.
- Qualifications: Experience with SEND services and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
The Role
Do you see yourself helping children and young people with SEND access education safely and independently?
Can you use your organisational and communication skills to deliver a high-quality, person-centred travel assistance service?
If yes, we have the perfect role for you!
Our Travel Assistance Team is looking for a passionate and dedicated Travel Assistance Assessment Co-ordinator to join our amazing team and help make a difference today.
About the Role:
As a Travel Assistance Assessment Co-ordinator, you will:
- Assess applications for travel assistance in line with policy and legislation.
- Determine eligibility and recommend suitable, cost-effective travel options.
- Ensure documentation and processes are clear, efficient, and compliant.
- Support service improvements, promoting independent and sustainable travel.
- Work collaboratively with schools, families, transport providers, and colleagues to deliver a joined-up service.
This varied and rewarding role combines policy, assessment, and direct family engagement - helping promote independence and inclusion across Southwark.
This is a 12 month Fixed Term Contract
About You:
We’re looking for a committed, motivated professional with a passion for improving access to education for children and young people with SEND.
You’ll have:
- Experience or knowledge of SEND travel assistance or similar services.
- Strong communication skills to build positive relationships with families and partners.
- Excellent written and organisational skills with attention to detail.
- The ability to assess needs, solve problems, and manage a busy workload.
- A collaborative, flexible, and customer-focused approach.
- A clear commitment to equality, inclusion, and safeguarding.
An enhanced DBS check is required for this post, as it involves regulated activity under the Vetting & Barring Scheme.
About the Team:
You’ll be joining a dedicated and supportive Travel Assistance Team within Southwark’s Children’s & Adults’ Services. Our service helps vulnerable children and young people access education, promoting safety, independence, and inclusion.
For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.
Contact Information:
For an informal discussion about the role, please contact Suzannah Beazley at .uk.
Additional Information:
- 12 month Fixed Term Contract
- This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough.
For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Recruitment timetable
Advert close date: 11:59pm on 31st October 2025
Shortlisting date/s: 3rd November 2025
Interview date/s: 11th November 2025
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Attachments
- Please click here to view the Job Description
Travel Assistance Assessment Coordinator in London employer: Southwark Council
As a Travel Assistance Assessment Coordinator with Southwark's Children’s & Adults’ Services, you will be part of a dedicated team committed to making a meaningful impact on the lives of children and young people with SEND. Our supportive work culture prioritises employee well-being through family-friendly policies, flexible working options, and a local government pension scheme, ensuring you feel valued and rewarded in your role. Join us in promoting independence and inclusion while benefiting from professional growth opportunities within a high-achieving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Assistance Assessment Coordinator in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Southwark Council who are looking for fresh talent for roles like Travel Assistance Assessment Coordinator.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Southwark Council and give you a leg up for your Travel Assistance Assessment Coordinator application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Assistance Assessment Coordinator openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Assistance Assessment Coordinator in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Assistance Assessment Coordinator role at Southwark Council.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Assistance Assessment Coordinator position at Southwark Council.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Southwark Council.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Southwark Council's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Assistance Assessment Coordinator.
How to prepare for a job interview at Southwark Council
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Southwark Council.
