Southwark Council is recruiting an IT Service Manager to own the service management framework for Digital and Resident Experience and to drive performance across the Service Desk, technical teams and suppliers. You will set standards, monitor delivery, and hold partners to account to ensure high-quality services for staff and residents.
You will lead the ITSM Lead and align cross-service teams in a politically aware environment, shaping continuous improvement and governance across the division.
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Strategic IT Service Manager: Digital Experience employer: Southwark Council
Southwark Council is an excellent employer, offering a supportive work culture that prioritises employee development and collaboration. As a Legal Disrepair Specialist, you will have the opportunity to make a meaningful impact in the community while benefiting from a range of professional growth opportunities and a commitment to work-life balance in a vibrant London location.
