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For Companies At a Glance
- Tasks: Lead performance and quality assurance in Adult Social Care, driving service improvements.
- Company: Join Southwark Council, a progressive organisation dedicated to enhancing residents' lives.
- Benefits: Enjoy flexible working, home options, a local government pension, and more perks.
- Why this job: Make a real impact on community outcomes while collaborating with senior leaders.
- Qualifications: Experience in social care, strong data skills, and project management expertise required.
- Other info: Guaranteed interviews for specific groups to promote diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
The Role
Do you have the expertise to lead performance and quality assurance in Adult Social Care?
Can you use your skills to drive service improvement and better outcomes for residents?
Does the idea of influencing strategic decisions and managing impactful projects excite you?
If yes, we have the perfect role for you!
The Role
Do you have the expertise to lead performance and quality assurance in Adult Social Care?
Can you use your skills to drive service improvement and better outcomes for residents?
Does the idea of influencing strategic decisions and managing impactful projects excite you?
If yes, we have the perfect role for you! Our Adult Social Care Service is looking for a passionate and dedicated Performance & Quality Assurance Manager to join our team and help make a lasting difference. About The Role
This is a key role where you will lead and shape the performance and quality assurance function across Southwark’s Adult Social Care division. You Will
- Lead service improvement projects and manage divisional performance reporting.
- Provide expert strategic advice on performance to senior managers and external partners.
- Develop and maintain quality assurance and audit programmes to ensure measurable service improvement.
- Oversee information governance systems and ensure the accuracy and integrity of performance data.
- Manage a small team and play a central role in supporting project delivery across the division.
This is an exciting opportunity for someone ambitious, analytical, and highly motivated, with the confidence to influence senior stakeholders and lead key strategic initiatives. About You
You will be an experienced leader and performance specialist with:
- Proven success in a similar role within social care or public services.
- Excellent understanding of performance frameworks, data analytics, and quality assurance methods.
- The ability to lead complex projects from inception to completion.
- Strong interpersonal, communication and consultancy skills.
- A proactive approach to driving continuous improvement across teams and services.
- Experience working with sophisticated data tools (e.g. Power BI) and managing statutory returns.
About The Team
Southwark’s Adult Social Care division is part of a progressive, forward-thinking council with a strong commitment to improving outcomes for our residents. You will join a supportive and inclusive team that values innovation, accountability, and continuous learning. We are proud of our dynamic working culture, where professional development is encouraged, and contributions are recognised. You’ll have the opportunity to collaborate across departments and work directly with senior leaders and partner organisations. For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. Contact Information
For an informal discussion about the role, please contact Heena Butt at Heena.Butt@southwarl.gov.uk. This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level. Benefits And More Information
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable
Advert close date: 11:59pm on 29 th June 2025 Shortlisting date/s: 3 rd July 2025 Interview date/s: 10 th July 2025 The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments
- Click here to view the job description
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Senior Performance and Quality Lead (London) employer: Southwark Council
Contact Detail:
Southwark Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Performance and Quality Lead (London)
✨Tip Number 1
Familiarise yourself with the specific performance frameworks and quality assurance methods used in Adult Social Care. This knowledge will not only help you understand the role better but also allow you to speak confidently about how your experience aligns with their needs during discussions.
✨Tip Number 2
Network with professionals already working in Adult Social Care or similar roles. Engaging with them can provide valuable insights into the challenges they face and the skills that are most valued, which you can highlight when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss specific projects you've led that demonstrate your ability to drive service improvement. Be ready to share measurable outcomes from these projects, as this will showcase your impact and effectiveness in a similar role.
✨Tip Number 4
Research Southwark’s Adult Social Care division and its recent initiatives. Understanding their current projects and goals will enable you to tailor your conversation and show how your expertise can contribute to their mission and objectives.
We think you need these skills to ace Senior Performance and Quality Lead (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in performance and quality assurance, particularly within social care or public services. Use specific examples that demonstrate your success in leading service improvement projects.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving outcomes in Adult Social Care. Mention how your skills align with the role's requirements, such as your understanding of performance frameworks and data analytics.
Highlight Relevant Skills: Clearly outline your interpersonal, communication, and consultancy skills in your application. Provide examples of how you've influenced senior stakeholders and led complex projects to completion.
Review and Edit: Before submitting your application, review it thoroughly for any errors or inconsistencies. Ensure that your documents are well-structured and clearly convey your qualifications for the Senior Performance and Quality Lead role.
How to prepare for a job interview at Southwark Council
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, particularly in social care or public services. Highlight specific projects where you successfully led teams and drove service improvements.
✨Demonstrate Data Proficiency
Since the role requires experience with data analytics and quality assurance methods, be ready to talk about your familiarity with tools like Power BI. Share examples of how you've used data to influence decision-making.
✨Prepare for Strategic Discussions
Understand the strategic goals of the Adult Social Care division and think about how your skills can align with these objectives. Be ready to discuss how you would provide expert advice to senior managers.
✨Emphasise Continuous Improvement
The role focuses on driving continuous improvement, so come equipped with examples of how you've implemented changes that led to measurable outcomes. Discuss your proactive approach to enhancing team performance.
