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- Tasks: Support the Electoral Services team in delivering key aspects of elections.
- Company: Southwark Council, committed to public service and community engagement.
- Benefits: Competitive pay, flexible hours, and opportunities for overtime.
- Why this job: Make a real difference in your community by facilitating democratic processes.
- Qualifications: Familiarity with Microsoft Office and project management tools; customer service experience preferred.
- Other info: Immediate start with a dynamic team focused on inclusivity and engagement.
The predicted salary is between 12 - 17 £ per hour.
Job Category: Admin & Clerical
Location: 160 Tooley Street, Southwark Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £14.93
Must be willing to work overtime, including evenings, weekends and bank holidays.
PURPOSE OF THE JOB
The post holder will support the Electoral Services team to deliver the Mayor of London and London Assembly Elections, taking place on 2 May 2024. The post holder will take responsibility for delivering key aspects of the planning and conduct of elections and the registration of electors, in accordance with project plans, being wholly accountable for the quality and outcome of the deliverables.
The post holder will assist in providing a professional service to the public, elected representatives, local authorities and colleagues within the council on all matters relating to electoral registration and elections. The post holder will assist in the implementation of plans to raise levels of voter registration and engagement in the electoral process, and to implement immediate and long-term strategies to ensure the accuracy of the register of electors, as well as providing advice and support in respect of access to and the use of the data contained in the register of electors, in accordance with DPA and GDPR principles.
Knowledge, including educational qualifications:
- Working knowledge of Microsoft Office suite (Word, Excel, Outlook, Teams)
- Some knowledge of a variety of project management tools, methodologies and best practice e.g., Agile or PRINCE2
- Ability to demonstrate knowledge of the council’s equalities, diversity and inclusion principles
Experience
- Experience of working providing high quality administrative services and dealing with a wide range of complex work whilst ensuring good attention to detail
- Experience of working in a customer service environment, providing excellent customer care and handling high volumes of telephone enquiries and emails
- Experience of working effectively as part of a team as well as independently using your own initiative
Project Support Officer LBS-006 employer: Southwark Council
Contact Detail:
Southwark Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer LBS-006
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in electoral services or local councils. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to project support and customer service. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous work or projects that highlight your attention to detail and ability to manage complex tasks. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Project Support Officer LBS-006
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Support Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Attention to Detail: Given the nature of the role, it’s crucial to demonstrate your attention to detail. We recommend double-checking your application for any typos or errors, as this reflects your commitment to quality and professionalism.
Highlight Your Customer Service Skills: Since the role involves providing a professional service to the public, make sure to emphasise your customer service experience. Share specific examples of how you've handled enquiries or resolved issues effectively in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Southwark Council
✨Know Your Stuff
Make sure you brush up on the electoral process and the specific responsibilities of a Project Support Officer. Familiarise yourself with the upcoming elections and how they impact voter registration. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Skills
Highlight your experience with Microsoft Office and any project management tools you've used. Be ready to discuss how you've applied these skills in previous roles, especially in administrative or customer service settings. Specific examples will make your answers stand out!
✨Demonstrate Team Spirit
Since this role involves working closely with the Electoral Services team, be prepared to talk about your teamwork experiences. Share examples of how you've collaborated effectively in the past, and how you can contribute to a positive team dynamic.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you've had to manage complex tasks or handle customer inquiries. Practising your responses will help you stay calm and articulate during the interview.
