At a Glance
- Tasks: Manage Blue Badge and Freedom Pass applications while providing excellent customer service.
- Company: Join Southwark, the largest local authority social landlord in London.
- Benefits: Flexible part-time hours, supportive team environment, and training provided.
- Other info: Opportunities for growth and learning across various projects.
- Why this job: Make a real difference to vulnerable residents while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
Why Southwark? Please note that this job role is a job share for 21 hours per week. Work days are Monday, Wednesday and Friday. This is your chance to join the Disabled Travel Team and be a member of a small team, where your main role will be to manage a caseload of Blue Badge and Freedom Pass applications effectively against a set criteria, whilst providing excellent customer services. This will include screening applications from the initial stages, to ordering badges and passes on different computer systems. You will be supporting highly vulnerable residents over the phone and via email, which includes advising that they are not eligible for a badge or pass. Training will be provided. If you are successful, you will be joining a supportive team with a hands on approach, where we thrive to be the best that we can be as individuals and as a team. This is a very paced service. There are lots opportunities to develop and learn new skills across the team and work on different projects. What You'll Be Doing This is a job share opportunity, for 21 hours per week. Work days are Monday, Wednesday and Friday. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and...
Part-time Support Officer employer: Southwark Council
As a leading organisation in public health, we offer a dynamic and inclusive work environment where your contributions directly impact the health and wellbeing of the Southwark community. With a commitment to professional development, our employees benefit from hybrid working arrangements, fostering a healthy work-life balance while engaging in meaningful projects that address health inequalities. Join us to be part of a diverse team dedicated to making a difference in public health through collaboration and innovation.
