At a Glance
- Tasks: Lead user-centred design projects to enhance resident experiences and drive transformation.
- Company: Southwark Council, committed to improving public services and community engagement.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on equality and accessibility in public services.
- Why this job: Make a real difference in your community by designing impactful services for residents.
- Qualifications: Experience in service design, journey mapping, and co-design methodologies.
The predicted salary is between 57036 - 69710 £ per year.
Southwark Council is recruiting a Service Design Lead to drive user-centred transformation across major programmes. You will lead service design activities from discovery to prototyping, working with residents, frontline services and multidisciplinary teams to create evidence-based solutions.
With experience in journey mapping, prototyping and co-design, you will embed equality and accessibility into service design and help deliver value for money across the council’s Change Team within Strategy.
Service Design Lead: Public Transformation & Resident Experience in London employer: Southwark Council
Southwark Council is an excellent employer, offering a supportive work culture that prioritises employee development and collaboration. As a Legal Disrepair Specialist, you will have the opportunity to make a meaningful impact in the community while benefiting from a range of professional growth opportunities and a commitment to work-life balance in a vibrant London location.
