Senior Digital Transformation & Resident Experience Lead in London
Senior Digital Transformation & Resident Experience Lead

Senior Digital Transformation & Resident Experience Lead in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital transformation and enhance resident experiences in a modern government setting.
  • Company: Prominent local government authority in Greater London focused on innovation.
  • Benefits: Competitive salary, impactful work, and opportunities for professional growth.
  • Why this job: Shape the future of public services and make a difference in residents' lives.
  • Qualifications: Strong leadership skills and expertise in technology for public services.
  • Other info: Join a forward-thinking team dedicated to inclusivity and accessibility.

The predicted salary is between 72000 - 108000 £ per year.

A prominent local government authority in Greater London is seeking a Director of Digital & Resident Experience to lead a transformative role in developing inclusive and modern digital services. This role involves setting the vision for resident experiences, leading an end-to-end digital transformation journey, and ensuring the integration of strong cyber resilience measures. The ideal candidate will possess robust leadership skills, a deep understanding of technology in public services, and a commitment to creating accessible services for all residents.

Senior Digital Transformation & Resident Experience Lead in London employer: Southwark Council

As a leading local government authority in Greater London, we pride ourselves on fostering an inclusive and innovative work culture that empowers our employees to make a meaningful impact in the community. We offer competitive benefits, professional development opportunities, and a collaborative environment where your ideas can thrive, all while contributing to the enhancement of digital services for residents. Join us in shaping the future of public service delivery and enjoy the unique advantage of working in one of the most vibrant cities in the world.
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Contact Detail:

Southwark Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Digital Transformation & Resident Experience Lead in London

✨Tip Number 1

Network like a pro! Reach out to people in the digital transformation space, especially those connected to local government. A friendly chat can open doors and give you insights that might just land you that dream role.

✨Tip Number 2

Showcase your leadership skills! During interviews, share specific examples of how you've led teams through change. We want to hear about your successes in creating inclusive digital services that resonate with residents.

✨Tip Number 3

Stay updated on tech trends! Familiarise yourself with the latest in digital services and cyber resilience. This knowledge will not only impress interviewers but also demonstrate your commitment to modernising public services.

✨Tip Number 4

Apply through our website! We make it easy for you to connect with opportunities that match your skills. Plus, it shows you're serious about joining our mission to enhance resident experiences through digital transformation.

We think you need these skills to ace Senior Digital Transformation & Resident Experience Lead in London

Leadership Skills
Digital Transformation
Cyber Resilience
Technology in Public Services
Vision Setting
Inclusive Service Design
Project Management
Stakeholder Engagement
Change Management
User Experience Design
Data-Driven Decision Making
Communication Skills
Strategic Planning

Some tips for your application 🫡

Show Your Passion for Digital Transformation: When writing your application, let your enthusiasm for digital services shine through. We want to see how you can lead a transformative journey and make a real difference in resident experiences.

Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can inspire and guide teams, so share examples of how you've successfully led projects or initiatives in the past.

Demonstrate Your Understanding of Technology in Public Services: We need someone who gets the tech side of things, especially in public services. Use your application to explain how your knowledge and experience can help us create accessible and modern digital services for all residents.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!

How to prepare for a job interview at Southwark Council

✨Understand the Vision

Before the interview, make sure you grasp the local government's vision for digital transformation. Research their current services and think about how you can contribute to making them more inclusive and modern. This will show your genuine interest in the role and help you align your answers with their goals.

✨Showcase Leadership Experience

Prepare specific examples of your leadership skills in previous roles. Think about times when you led a team through a digital transformation or implemented new technologies. Be ready to discuss how you motivated your team and overcame challenges, as this will demonstrate your capability to lead in this transformative role.

✨Highlight Cyber Resilience Knowledge

Given the importance of cyber resilience in this role, brush up on your knowledge of cybersecurity measures relevant to public services. Be prepared to discuss how you would integrate these measures into digital services, ensuring they are secure and accessible for all residents.

✨Prepare Questions for Them

Interviews are a two-way street, so come armed with thoughtful questions about their current digital initiatives and future plans. This not only shows your enthusiasm but also helps you gauge if the organisation's values align with yours, especially regarding inclusivity and accessibility.

Senior Digital Transformation & Resident Experience Lead in London
Southwark Council
Location: London
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  • Senior Digital Transformation & Resident Experience Lead in London

    London
    Full-Time
    72000 - 108000 £ / year (est.)
  • S

    Southwark Council

    1000+
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