At a Glance
- Tasks: Lead and develop fitness programmes to inspire healthy living in the community.
- Company: Join Southwark Council and shape a new leisure service for residents.
- Benefits: Competitive salary, commitment to diversity, and guaranteed interviews for specific groups.
- Other info: Dynamic team environment focused on inclusion and community health.
- Why this job: Make a real difference in people's lives while promoting fitness and well-being.
- Qualifications: CIMSPA or REPs Level 3 qualification and experience in customer service and sales.
The predicted salary is between 38637 - 44937 £ per year.
Can you help Southwark Council to shape a brand new leisure service that supports all its residents to lead healthy lives? We are looking for a passionate and experienced Fitness Manager who will develop and manage the fitness product at one of our Leisure Centres. This is an exciting opportunity for a highly motivated individual who enjoys working in a team-oriented environment, but is also confident working independently.
This position involves motivating and managing people and requires someone with excellent communication skills. We are looking for someone who is passionate about group exercise and fitness, brings good energy, has a proactive and positive attitude and cares for our customers. You will be passionate about leisure and constantly looking for opportunities to drive the business forward and encourage healthy activity and help reduce health inequalities in the borough.
Reporting to the Service Fitness Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will have experience in gym and group exercise program management, demonstrate excellent health and safety management, customer care, retention of existing members and driving the performance of the Fitness product at one of the centres in the borough.
About You
- Hold a CIMSPA or REPs accredited Level 3 qualification
- Experience working in a customer facing environment, providing the highest levels of customer care.
- Experience in a sales environment working towards targets and achieving them consistently
- Experience using CRM to manage the sales process and forecast sales
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
Salary Range (Full time equivalent) £38,637 - £44,937
Fitness Manager in London employer: Southwark Council
Southwark Council is an excellent employer for those passionate about promoting health and fitness within the community. With a strong commitment to diversity and inclusion, the council fosters a supportive work culture that encourages personal and professional growth, offering opportunities to make a meaningful impact on residents' lives. As a Fitness Manager, you will thrive in a dynamic environment that values teamwork, innovation, and exceptional customer service, all while working towards reducing health inequalities in the borough.
StudySmarter Expert Advice🤫
We think this is how you could land Fitness Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the fitness industry and let them know you're on the hunt for a Fitness Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your passion for fitness and customer service. Share posts about your experiences, engage with others in the industry, and don’t hesitate to connect with potential employers directly.
✨Tip Number 3
Prepare for interviews by practising common questions related to fitness management and customer care. Think about how you can demonstrate your proactive attitude and ability to motivate a team – these are key traits they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to promote healthy living in the community.
We think you need these skills to ace Fitness Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and leisure shine through. We want to see how passionate you are about helping others lead healthy lives and how that aligns with our mission at StudySmarter.
Tailor Your Experience:Make sure to highlight your relevant experience in gym and group exercise management. We’re looking for someone who can demonstrate their skills in customer care and sales, so be specific about your achievements in these areas.
Be Personable:Since this role involves a lot of interaction with customers and team members, use a friendly tone in your application. Show us that you’re not just qualified, but also someone who brings good energy and a positive attitude to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape a new leisure service.
How to prepare for a job interview at Southwark Council
✨Know Your Stuff
Make sure you’re well-versed in the latest fitness trends and group exercise programmes. Research Southwark Council’s current leisure services and think about how you can contribute to shaping them. This shows your passion and commitment to the role.
✨Showcase Your People Skills
As a Fitness Manager, you'll be managing and motivating a team. Prepare examples of how you've successfully led teams or improved customer service in previous roles. Highlight your communication skills and how you’ve built relationships with clients.
✨Be Ready to Discuss Sales Strategies
Since the role involves working towards targets, come prepared with ideas on how to drive membership sales and retention. Think about your experience with CRM systems and how you’ve used data to forecast sales in the past.
✨Embrace Diversity and Inclusion
Familiarise yourself with Southwark Council's commitment to diversity and inclusion. Be ready to discuss how you can contribute to creating an inclusive environment in the leisure centre, and share any relevant experiences you have in promoting equality.
