Leisure Membership & Experience Lead

Leisure Membership & Experience Lead

Full-Time 31537 - 32000 £ / year (est.) No working from home possible
Southwark Council

At a Glance

  • Tasks: Enhance customer experience and achieve sales targets at leisure facilities.
  • Company: Southwark Council, committed to community impact and support.
  • Benefits: Join a supportive team with opportunities for personal growth.
  • Other info: Dynamic role with a focus on teamwork and community engagement.
  • Why this job: Make a positive difference in the community while developing your skills.
  • Qualifications: Experience in customer service and sales in leisure or fitness.

The predicted salary is between 31537 - 32000 £ per year.

Southwark Council is seeking a motivated individual to enhance the customer experience at their leisure facilities. You will collaborate with the Service Membership Manager to deliver high-quality service while achieving sales targets for memberships and services.

The ideal candidate has experience in customer service and sales in leisure or fitness environments. Join a supportive team dedicated to making a positive impact on the community.

Leisure Membership & Experience Lead employer: Southwark Council

Southwark Council is an excellent employer, offering a supportive work culture that prioritises community impact and employee development. As a Leisure Membership & Experience Lead, you will benefit from opportunities for professional growth while working alongside a dedicated team committed to enhancing customer experiences in our leisure facilities. Enjoy the satisfaction of making a difference in the community while achieving your career goals in a vibrant and engaging environment.

Southwark Council

Contact Details:

Southwark Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Leisure Membership & Experience Lead

Show Your Expertise in the Gym

Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!

Engage on Social Media

Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Southwark Council.

Connect with Local Gyms and Fitness Studios

Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Southwark Council is in your area, dropping by could be a golden opportunity!

Make Your Application Stand Out

When applying to places like Southwark Council, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!

We think you need these skills to ace Leisure Membership & Experience Lead

Communication Skills
Problem-Solving Skills
Team Leadership
Customer Service
Leadership Skills
Operational Management
Team Management

Some tips for your application 🫡

Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.

How to prepare for a job interview at Southwark Council

Showcase Your Knowledge of Fitness Trends

Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Southwark Council.

Demonstrate Your Client Management Skills

Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Southwark Council.

Prepare for Practical Scenarios

Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.

Get to Know Southwark Council's Clientele

Since it's a full-time gig, understanding the specific clientele Southwark Council caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.