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For Companies At a Glance
- Tasks: Maintain communal spaces and ensure safety for residents in a supportive team.
- Company: Join Southwark, London's largest local authority social landlord, making a real difference.
- Benefits: Enjoy flexible working, home options, a local government pension, and more perks.
- Why this job: Make an impact in a diverse community while working in a progressive environment.
- Qualifications: Background in housing or customer service with knowledge of construction contracts required.
- Other info: Guaranteed interviews for specific groups; commitment to diversity and tackling inequalities.
The predicted salary is between 35800 - 41000 £ per year.
Job Description
Additional details
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
The Role
Maintaining communal spaces on estates is an important step in helping people feel more at home. It makes for safer, more pleasant places to live. Places that residents can be proud of. Managing 54,000 council homes, Southwark is a major player in social housing provision. We set the standard many other local authorities follow. You’ll be given specific responsibility for the maintenance and safety of building exteriors and communal areas within a specialist repairs team. About YouWorking closely with residents, you will identify and specify work to be done and manage delivery by in house teams and contractors. Working in a team within a progressive and improving council, you’ll have plenty of opportunity to make your mark. Your focus will be on customers and excellent value for money. You’re likely to have a background in housing and a good grounding in customer service or another public-facing role. An understanding of construction and maintenance contracts is essential.
About Southwark:We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.? Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
Recruitment timetable
Advert Closing Date: 17/08/2025 Interview Date: Week commencing 1st September 2025
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Attachments
- Click to view the Job description and Person specification
Communal Repairs Technical Officer employer: Southwark Council
Contact Detail:
Southwark Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communal Repairs Technical Officer
✨Tip Number 1
Familiarise yourself with Southwark's community initiatives and values. Understanding their commitment to tackling inequalities and improving residents' lives will help you align your approach during interviews, showcasing your passion for community service.
✨Tip Number 2
Network with current or former employees of Southwark Council. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your understanding of construction and maintenance contracts. Highlighting relevant projects will show your expertise and readiness for the responsibilities of the role.
✨Tip Number 4
Research the latest trends in social housing and communal repairs. Being knowledgeable about current challenges and innovations in the field will allow you to engage in meaningful conversations during the interview process.
We think you need these skills to ace Communal Repairs Technical Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Communal Repairs Technical Officer position. Highlight key skills such as customer service, knowledge of construction, and maintenance contracts that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in housing, customer service, and any technical skills related to communal repairs. Use specific examples from your past roles that demonstrate your ability to manage projects and work with residents.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving community living spaces and your understanding of the importance of safety and maintenance. Mention how your values align with Southwark's commitment to diversity and tackling inequalities.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professionally formatted to make a strong impression.
How to prepare for a job interview at Southwark Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Communal Repairs Technical Officer. Familiarise yourself with the importance of maintaining communal spaces and how it impacts residents' lives. This will help you articulate your passion for the role during the interview.
✨Showcase Your Customer Service Skills
Since the role involves working closely with residents, be prepared to discuss your experience in customer service or public-facing roles. Highlight specific examples where you've successfully resolved issues or improved customer satisfaction.
✨Demonstrate Knowledge of Construction and Maintenance
Having a solid understanding of construction and maintenance contracts is essential. Brush up on relevant terminology and processes, and be ready to discuss how you've applied this knowledge in previous roles.
✨Align with Southwark's Values
Research Southwark's commitment to tackling inequalities and their community-focused initiatives. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of making a positive impact in the borough.
