Client Finance Caseworker

Client Finance Caseworker

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Use your financial skills to support adults in our community towards independence.
  • Company: Join a passionate team at Southwark Council making a real difference.
  • Benefits: Enjoy flexible working, a local government pension, and ongoing training opportunities.
  • Why this job: Empower residents while developing your career in a supportive environment.
  • Qualifications: Relevant degree or experience in adult social care financial processes required.
  • Other info: Be part of a diverse team committed to tackling inequality and improving lives.

The predicted salary is between 36000 - 60000 £ per year.

The Role

Do you see yourself making a real difference in people’s lives every day?

Can you use your financial expertise to help adults in our community live more independent lives?

If yes, we have the perfect role for you!

Our Adult Social Care Division’s Personal Budgets and Client Finance (PB&CF) Unit is seeking a passionate and dedicated Client Finance Caseworker to join our amazing team and help make a difference today.

About the Role:

Step into a role where your financial skills directly support adults with care needs. As a Client Finance Caseworker , you will:

  • Carry out financial assessments and determine client contributions towards their care.
  • Manage casework relating to client finances and ensure compliance with policy and legislation.
  • Support debt recovery processes and maintain accurate financial records.
  • Collaborate with colleagues across Adult Social Care and other services to deliver efficient, person-centred outcomes.
  • Contribute to continuous improvement, helping shape high-quality services for Southwark residents.
  • With an Adult Social Care budget exceeding £120 million, your role will play a key part in delivering innovative and sustainable services that empower residents to live healthier, safer, and more independent lives.

    About You:

    We are looking for an enthusiastic and committed professional who thrives in a busy, people-focused environment. You’ll succeed in this role if you have:

  • A relevant degree or professional qualification, or equivalent experience.
  • Knowledge of adult social care financial processes, including financial assessment and debt recovery.
  • Experience in a large or complex organisation, ideally within local government.
  • Strong interpersonal skills with the ability to build trust and maintain relationships with clients, colleagues, and partners.
  • Excellent communication skills – both written and verbal – to engage a wide range of audiences.
  • Competence with IT systems for data management and performance reporting.
  • The ability to prioritise, manage workloads effectively, and work collaboratively within a team environment.
  • About the Team:

    Join a supportive and high-performing team that values learning, growth, and collaboration. The Charging Team within the PB&CF Unit plays a vital role in ensuring fair and accurate financial processes for our residents. You’ll benefit from:

  • A positive team culture built on respect, inclusion, and professional development.
  • Opportunities for ongoing training and career progression within Southwark Council.
  • A workplace where your contributions are valued, and your ideas can help shape the future of adult social care.
  • For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.

    Contact Information:

    For an informal discussion about the role, please contact Francois King at

    Client Finance Caseworker employer: Southwark Council

    Join Southwark Council as a Client Finance Caseworker and be part of a dedicated team that makes a tangible difference in the lives of adults in our community. With a strong focus on professional development, flexible working options, and a supportive work culture, you will thrive in an environment that values your contributions and encourages growth. Enjoy the benefits of a local government pension scheme and a commitment to diversity and inclusion, all while working towards empowering residents to lead more independent lives.
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    Contact Detail:

    Southwark Council Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Client Finance Caseworker

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

    ✨Tip Number 2

    Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their mission. This will help you stand out and show that you're genuinely interested in making a difference.

    ✨Tip Number 3

    Practice your interview skills with friends or family. Get comfortable talking about your experiences and how they relate to the Client Finance Caseworker role. The more you practice, the more confident you'll feel when it counts!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.

    We think you need these skills to ace Client Finance Caseworker

    Financial Assessment
    Debt Recovery
    Client Relationship Management
    Interpersonal Skills
    Communication Skills
    IT Systems Competence
    Data Management
    Workload Management
    Collaboration
    Knowledge of Adult Social Care Financial Processes
    Policy Compliance
    Casework Management
    Problem-Solving Skills
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your financial expertise aligns with the role of a Client Finance Caseworker. Use keywords from the job description to show that you understand what we're looking for.

    Showcase Your Experience: Don’t just list your qualifications; share specific examples of how you've used your skills in previous roles. Whether it’s managing finances or supporting clients, we want to see how you’ve made a difference!

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to follow. This will reflect your excellent communication skills!

    Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!

    How to prepare for a job interview at Southwark Council

    ✨Know Your Financial Stuff

    Brush up on your knowledge of adult social care financial processes, especially around financial assessments and debt recovery. Be ready to discuss how your expertise can help clients manage their contributions towards care.

    ✨Showcase Your Interpersonal Skills

    Prepare examples that highlight your strong interpersonal skills. Think about times when you've built trust with clients or colleagues, as this role is all about collaboration and maintaining relationships.

    ✨Communicate Clearly

    Practice articulating your thoughts clearly and concisely. Since excellent communication is key, consider doing mock interviews where you explain complex financial concepts in simple terms to demonstrate your ability to engage a wide range of audiences.

    ✨Demonstrate Team Spirit

    Be ready to share experiences where you've worked effectively within a team. Highlight your ability to prioritise tasks and manage workloads while contributing to a positive team culture, as this will resonate well with the values of the organisation.

    Client Finance Caseworker
    Southwark Council
    Location: London
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