At a Glance
- Tasks: Lead and improve facilities management operations across a diverse council estate.
- Company: Join Southwark Council, a dynamic and innovative organisation in London.
- Benefits: Competitive salary, commitment to diversity, and opportunities for professional growth.
- Other info: Diverse environment with a focus on inclusion and community support.
- Why this job: Make a real impact on community services while enhancing operational excellence.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a senior operational leadership role, reporting to the Assistant Director of Corporate Facilities Management. You will lead the performance, planning and the continuous improvement of FM operations across the council's non-housing estate. The role covers a wide range of services, including statutory compliance, reactive maintenance, cleaning, security, front of house, post, room configuration and wider FM support to services across the borough. You will be responsible for ensuring the fundamentals are done well while improving how services are managed, and making sure the service has the right systems, data, contracts and performance measures in place. A big part of the role will be bringing together in-house teams, contractors and council services so that FM support feels joined up, responsive and reliable. You will also lead on performance, risk and assurance, making sure there’s a clear and consistent approach to how buildings and services are managed, monitored and improved.
Responsibilities
- Leading operational FM services across a large and varied council estate
- Improving performance, service quality, compliance and value for money
- Managing risk and assurance across statutory, operational and contractual responsibilities
- Strengthening service level agreements and ensuring expectations are clear and properly managed
- Providing senior advice on FM performance, operational risk, compliance and service improvement
- Supporting the continued development and modernisation of Corporate Facilities Management services
- Leading operational FM services across multiple sites or a complex estate
- Managing statutory compliance, health and safety, building operations and service risk
- Improving contract performance, service standards and customer experience
- Using data, reporting and service insight to identify issues and drive improvement
- Leading teams and working with contractors in a busy operational environment with a focus on collaboration, accountability and service excellence
Diversity and Inclusion
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you will need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme.
About Southwark
Southwark is one of London’s most diverse and innovative boroughs. The council delivers a wide range of services every day, and behind those services is a large and complex estate that needs to be safe, secure, well maintained and fit for purpose. Corporate Facilities Management plays a key role in making that happen. We support buildings across the council's non-housing operational estate, including flagship sites such as Tooley Street and Queens Road, as well as a range of operational and public-facing buildings.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Corporate Facilities Management Operations in City of Westminster
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We think you need these skills to ace Head of Corporate Facilities Management Operations in City of Westminster
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Southwark Council.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Southwark Council. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Southwark Council
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Southwark Council, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Southwark Council, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Southwark Council could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Southwark Council as they’re likely seeking a candidate who can enhance their workplace culture.
