Chief Digital & Resident Experience Architect
Chief Digital & Resident Experience Architect

Chief Digital & Resident Experience Architect

Full-Time 119553 - 150333 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital transformation and create human-centered services for residents.
  • Company: Local government organisation focused on enhancing community experiences.
  • Benefits: Competitive salary, additional benefits, and opportunities for impactful work.
  • Why this job: Make a real difference in residents' lives through innovative digital solutions.
  • Qualifications: Extensive digital leadership experience and a passion for community services.
  • Other info: Join a dynamic team dedicated to navigating complex changes effectively.

The predicted salary is between 119553 - 150333 £ per year.

A local government organization is seeking a Director of Digital & Resident Experience to lead its digital transformation journey in London. This role focuses on creating human-centered services, embedding cyber resilience, and utilizing technology to improve resident experiences.

The ideal candidate will have extensive digital leadership experience, a passion for services that benefit communities, and the ability to navigate complex change effectively.

The position offers a salary range of £119,553 to £150,333, along with additional benefits.

Chief Digital & Resident Experience Architect employer: Southwark Council

As a local government organisation, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises the well-being of our employees and the communities we serve. With a strong commitment to professional development, we offer numerous growth opportunities and a supportive environment where innovative ideas are encouraged. Join us in London to make a meaningful impact while enjoying competitive salaries and comprehensive benefits.
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Contact Detail:

Southwark Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Digital & Resident Experience Architect

✨Tip Number 1

Network like a pro! Reach out to people in the digital transformation space, especially those who work in local government. A friendly chat can open doors and give you insights that might just land you that interview.

✨Tip Number 2

Showcase your passion! When you get the chance to speak with potential employers, make sure to highlight your commitment to creating human-centered services. Share examples of how you've improved resident experiences in the past.

✨Tip Number 3

Prepare for the unexpected! Interviews can be tricky, especially for leadership roles. Brush up on your change management strategies and be ready to discuss how you would navigate complex transformations in a local government setting.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you ace your application and stand out. Plus, it’s the best way to ensure your application gets seen by the right people.

We think you need these skills to ace Chief Digital & Resident Experience Architect

Digital Leadership
Human-Centered Design
Cyber Resilience
Technology Utilisation
Change Management
Community Engagement
Service Improvement
Strategic Thinking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for improving resident experiences shine through. We want to see how your values align with our mission to create human-centered services that truly benefit communities.

Highlight Your Experience: Make sure to showcase your extensive digital leadership experience. We’re looking for someone who can navigate complex changes effectively, so share specific examples of how you've led successful digital transformations in the past.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and ideas. Remember, clarity is key in communicating your vision for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Southwark Council

✨Know Your Digital Stuff

Make sure you brush up on the latest trends in digital transformation and human-centred design. Be ready to discuss specific technologies or methodologies you've used in previous roles that have improved resident experiences.

✨Show Your Passion for Community

Prepare examples of how your work has positively impacted communities. This role is all about enhancing resident experiences, so share stories that highlight your commitment to community service and engagement.

✨Demonstrate Change Management Skills

Expect questions about navigating complex changes. Think of instances where you've successfully led teams through transitions, and be ready to explain your approach to managing resistance and ensuring buy-in from stakeholders.

✨Cyber Resilience is Key

Since cyber resilience is a focus, be prepared to discuss your experience with cybersecurity measures in digital projects. Highlight any strategies you've implemented to protect user data and ensure service continuity.

Chief Digital & Resident Experience Architect
Southwark Council
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