At a Glance
- Tasks: Monitor CCTV systems to enhance community safety and respond to incidents.
- Company: Join Southwark Council, dedicated to making communities safer.
- Benefits: 27 days annual leave, competitive pension, and learning support.
- Other info: Shift enhancements available; great for those passionate about public safety.
- Why this job: Make a real difference in your community every day.
- Qualifications: Strong communication skills and knowledge of CCTV regulations.
The predicted salary is between 31530 - 34863 € per year.
Join us as a CCTV Operator and be at the centre of a proactive, partnership‑led approach to community safety. In this role, you’ll work closely with internal teams and external agencies to monitor and respond to incidents ranging from large‑scale events to fly‑tipping and illegal street trading.
Using advanced surveillance systems, you’ll identify hotspot areas and provide real‑time intelligence to the Police, Safer Neighbourhood Teams, the Council’s uniformed patrol services, Anti‑Social Behaviour teams, and other stakeholders, helping to keep communities safe. You will act as a key CCTV liaison between control room operators and partner agencies, ensuring effective communication and coordination. This includes developing targeted briefings to support tasking activity, as well as producing outcome‑focused reports for partnership meetings. Your insight and analysis will directly inform decision‑making, shaping future deployment of resources and approaches to tackling crime and anti‑social behaviour.
You’ll also play a key role in enforcement by capturing and compiling high‑quality evidential packages to support Trading Standards, Environmental Enforcement, and partner agencies. Representing the CCTV service at community safety meetings, you’ll highlight positive outcomes and demonstrate the impact of surveillance in reducing crime and anti‑social behaviour. This is a fast‑paced, rewarding role where your actions make a visible difference every day helping to make Southwark a safer and more attractive place for all.
What We're Looking For
You should be familiar with and adhere to the principles of the GDPR, Human Rights Act, RIPA, Freedom of Information Act and knowledge of Common Laws that govern the use of public sector CCTV. You will have excellent communication skills and be comfortable using radio communications equipment.
Due to the nature of the post candidates are not entitled to withhold information regarding convictions by virtue of the Rehabilitation of Offenders Act, 1974 (Exceptions) Order, 1975 as amended, pursuant to Section 4 of the Rehabilitation of Offenders Act 1974. Successful candidates also require security clearance from the Disclosure and Barring Service (DBS, formerly CRB) and a Counter Terrorism Check (CTC) police check; this will be carried out at the provisional offer stage. Clearance will need to be gained prior to contract issue. Future loss of this clearance will lead to removal from the CCTV control room pending appeal, and will lead to loss of the position if clearance is not reinstated.
We hope to see you make an application and all the best.
Additional Information
Working for Southwark Council – Southwark. There are shift enhancements for out‑hours and weekend working associated with this post. Benefits include: 27 days annual leave per year plus bank holidays, competitive pension scheme and excellent support for learning and development.
Salary Range (Full time equivalent) £31,530 - £34,863
CCTV Operator employer: Southwark Council
Join Southwark Council as a CCTV Operator and become an integral part of a dynamic team dedicated to enhancing community safety. With a strong commitment to employee development, you will benefit from 27 days of annual leave, a competitive pension scheme, and opportunities for continuous learning in a supportive work culture. This role not only offers the chance to make a tangible impact on local safety but also provides shift enhancements for out-of-hours work, making it a rewarding career choice in the heart of Southwark.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to CCTV operations. Think about how you’d handle specific situations and be ready to share your insights on community safety and crime prevention.
✨Tip Number 3
Showcase your skills! If you have experience with surveillance systems or communication equipment, make sure to highlight that in conversations. Bring examples of how you've contributed to safety in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission to keep communities safe.
We think you need these skills to ace CCTV Operator
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you understand what being a CCTV Operator is all about. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Use straightforward language and structure your thoughts logically. We want to see that you can communicate effectively, just like you would in the control room!
Highlight Relevant Experience:Don’t forget to mention any previous experience that relates to monitoring, reporting, or working with law enforcement. If you've dealt with sensitive information or have experience in community safety, let us know! This will help us see how you can contribute to our mission.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Southwark Council
✨Know Your Legislation
Familiarise yourself with the principles of GDPR, the Human Rights Act, and other relevant laws. Being able to discuss these during your interview will show that you understand the legal framework surrounding CCTV operations and can operate within it effectively.
✨Showcase Your Communication Skills
As a CCTV Operator, you'll need to communicate clearly with various stakeholders. Prepare examples of how you've successfully communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to liaise effectively with internal teams and external agencies.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific incidents or challenges. Think through potential scenarios related to community safety and be ready to explain your thought process and decision-making. This will highlight your analytical skills and proactive approach.
✨Highlight Your Technical Proficiency
Be prepared to discuss your experience with surveillance systems and any relevant technology. If you have specific examples of how you've used these tools to identify issues or support enforcement actions, share them. This will show that you're not just familiar with the equipment but can use it effectively to make a difference.
