Southwark Council is seeking an Assistant Director of Resident Experience to provide strategic leadership for how residents access, experience and engage with services across digital channels and in-person touchpoints. You will shape the transformation programme and lead the development of a unified resident-facing ecosystem.
Reporting to the Director of Digital and Resident Experience, you will manage multidisciplinary teams, set standards, and ensure accessible, inclusive, and outcomes-focused
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Assistant Director, Resident Experience & Digital Channels employer: Southwark Council
Southwark Council is an excellent employer, offering a supportive work culture that prioritises employee development and collaboration. As a Legal Disrepair Specialist, you will have the opportunity to make a meaningful impact in the community while benefiting from a range of professional growth opportunities and a commitment to work-life balance in a vibrant London location.
